Derryl Reese | Page 3

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 We're glad Derryl always makes sure everything is taken care of before you leave that dedication and effort truly matter. We'll be sure to share your appreciation with him! 🚗👏 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much for sharing this! 😊 We’re glad our service team made you feel important and prioritized while taking care of your needs with efficiency and knowledge. That’s exactly the experience we strive to provide. 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for sharing your honest feedback—we really appreciate it. 🙂 We’re glad to hear our team is polite and professional, and that Derryl continues to take great care of you. That said, a 3½-hour wait is understandably frustrating, and we’re sorry for the inconvenience. ⏱️ Your time matters to us, and feedback like this helps us focus on improving our service flow and wait times. Thank you for your patience and for continuing to trust us with your vehicle. 🚗💙 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much! 😊 We’re glad you received expedient, professional service and felt welcomed and comfortable throughout your visit. Your satisfaction means a lot to us! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much! 😊 We’re glad you received great customer service, clear follow-up on the work, and a timely visit. We truly appreciate you! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 We’re glad to hear you received friendly, professional, and timely service and felt well informed throughout your visit. We truly appreciate your trust in Nissan and our dependable maintenance team! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much! 😊 We’re glad you had a great experience and that Daryl’s honesty and attention to detail made a difference. We truly appreciate your kind words and your trust in our dealership! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you for sharing your experience! 😊 We’re glad getting there early helped keep your visit quick and that Derryl took the time to clearly explain future service needs and priorities. We appreciate you choosing us! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you! ⚡️ We’re glad your service was quick and that the team kept you informed about what’s coming due — that proactive heads-up makes ownership easier. If you want, I can map out your next service timeline. 🛠️🗓️ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

94 Nissan of South Holland responded

Thank you so much for the shoutout! 😊 Love hearing he gives clear info about your vehicle, greets you with a smile, and delivers great customer service — that’s exactly what we aim for. We’ll share this with the team! 👍🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com