Desirea Jackson | Page 31

Great experience buying new BMW after being ignored at another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greete another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greeted byAlejandro as soon as we walked we and he took great care of explaining the option and vehicles. We returned the next day and Desirea put the icing on the cake completing the sale. Everyone was so informative and patient. JC made the dealing actually fun. Thanks for a stress free and friendly environment while we got the truck of our dreams. More

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Outstanding I have bought a number of BMWs from different dealerships in Montgomery County. I have work with dealer sales representatives in the past, but I foun I have bought a number of BMWs from different dealerships in Montgomery County. I have work with dealer sales representatives in the past, but I found Mrs.Jackson's customer service, customer orientation, knowledge, genuousness, and negoitating skills, to be refreshing. Her customer service was far beyond what I had experienced from other dealerships. My compliments to Desirea, her supervisor, and the other professionals that I interacted with at BMW of Silver Spring. Also, I want to thank Sheriff Areju for the technical knowledge, patience, and generous time spent in orientating me on the driver controls, commands, and safety issues in operating my newly purchased BMW. Regards, Ron Sleyo More

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Definitely the best sales advisor I’ve ever had. Would recommend her to all my friends looking for a new BMW.Thank you for the great experience. recommend her to all my friends looking for a new BMW.Thank you for the great experience. More

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I received great service with limited wait time. This was my second purchase with this team, again worked hard to make sure this was an amazing process for me! my second purchase with this team, again worked hard to make sure this was an amazing process for me! More

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Excellent Service; Very impressive Searching for the right vehicle can be a very daunting task. When making a significant purchase such as an automobile, customers deserve to be picky a Searching for the right vehicle can be a very daunting task. When making a significant purchase such as an automobile, customers deserve to be picky and get what they want. Nothing makes a potentially stressful the experience like an experienced and professional sales advisor. I was fortunate to have had Deidra Jackson of BMW of Silver Spring. She was very calm, professional, and knew her craft. Her friendliness, knowledge, and organization made the process pretty easy, and I wouldn't hesitate to seek her out again as well as refer to others. Gotta give props to Allen Kim as well; the computer system was acting up during the closing process, but he managed it well. More

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Pre-Owned BMW X5 BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negoti BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negotiations were relaxed and professional. Love the new vehicle. Thanks Desirea! More

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Awesome Service. I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Spring I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Springs is by far the best car buying experience I have had to date. I came from Virginia to see a certain X5 and ended up going home with it. Desirea was very helpful and knowledgeable, made my buying experience very seamless. Andrew from the finance department was very helpful as well. I'd recommend this dealership to everyone I know, my brother will be dealing with them really soon. DJ. More

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Easiest experience with a dealership in 30 years Desirea helped me solve my dilemma with astuteness and knowledge of the alternatives. She showed continued patience with my many questions, politenes Desirea helped me solve my dilemma with astuteness and knowledge of the alternatives. She showed continued patience with my many questions, politeness and a true desire to help. With her in sales, you have me as a client for life. I trust her; she engenders loyalty, respect and makes it a pleasant experience. She's the BEST. More

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Outstanding Service and an awesome new car! Desirea Jackson was a great sales person; I couldn't have received better service. She was very professional and efficient. Her personality was outs Desirea Jackson was a great sales person; I couldn't have received better service. She was very professional and efficient. Her personality was outstanding and I was assured that she offered the best deal I could get. I love my new BMW and thank her for so much help. More

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A+ Expertise on the Car Buying Process Ms. Jackson helped me through leasing a brand new 2019 330 and went the extra mile when it came to ensuring that I was happy throughout the whole proc Ms. Jackson helped me through leasing a brand new 2019 330 and went the extra mile when it came to ensuring that I was happy throughout the whole process. She was an expert on the subject at hand and had no problem explaining to me all of the features in the new generation BMW 3 series. More

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