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Desirea Jackson

Overview Reviews (375) Inventory (188)

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Desirea Jackson

Desirea Jackson | Page 7

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

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5.0

375 Reviews

Overview Reviews (375) Inventory (188)

Dealership Experience

9 yrs, 3 mos

Industry Experience

12 yrs, 1 mo

5.0

375 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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375 Reviews of Desirea Jackson

January 31, 2026

Dealership Rating

Employee Rating

I recently purchased a new BMW X7 M60 from Silver Spring BMW, and I can’t say enough good things about Desirea Jackson, my salesperson. From the moment I walked into the showroom, Desirea made me feel welco BMW, and I can’t say enough good things about Desirea Jackson, my salesperson. From the moment I walked into the showroom, Desirea made me feel welcome and never pressured me into buying. She took the time to understand what features mattered most to me. More

by lemons

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Allen Ganji , Ben Stith

Feb 04, 2026 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2026

Dealership Rating

Employee Rating

Great experience. Desirea was extremely knowledgeable. Very easy to make a great decision to buy. Desirea was extremely knowledgeable. Very easy to make a great decision to buy. More

by alana.a

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 23, 2026 -

BMW of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2026

Dealership Rating

Employee Rating

From the initial inquiry to the final purchase, Desirea and Allen made the entire experience easy, comfortable, and completely transparent. and Allen made the entire experience easy, comfortable, and completely transparent. More

by georgiamdawkins

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Allen Ganji , Ben Stith

Jan 23, 2026 -

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2026

Dealership Rating

Employee Rating

Desirea was a pleasure to work with and the entire team was friendly, knowledgeable and helpful. Very good experience and would return. was friendly, knowledgeable and helpful. Very good experience and would return. More

by CAMBON4

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ben Stith

Jan 19, 2026 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 09, 2026

Dealership Rating

Employee Rating

Desirea is very wonderful to work with. I walked in feeling lost, but Desirea walked me through the process and made what seemed complexed, came out very easy. She walked me through the p I walked in feeling lost, but Desirea walked me through the process and made what seemed complexed, came out very easy. She walked me through the process, listened to my concerns and addressed them accordingly. She was very informative, professional and never pushed anything on me that I did not need. I walked in as a customer, but left feeling like a family. Thank you, Desirea - you are the best. More

by malvinrah

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 10, 2026 -

BMW of Silver Spring responded

Malvinrah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Jan 19, 2026 -

BMW of Silver Spring responded

Saurabh, Thank you for your kind words and high star rating. We look forward to working with you in the future!

January 07, 2026

Dealership Rating

Employee Rating

Desirea is wonderful to work with to get the car we love. The whole purchase experience was so smooth and feels personal. I highly recommend Desirea and BMW of Silver Spring The whole purchase experience was so smooth and feels personal. I highly recommend Desirea and BMW of Silver Spring More

by GUOCHEN2012

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 09, 2026 -

BMW of Silver Spring responded

December 27, 2025

Dealership Rating

Employee Rating

Desirea and the BMW of Silver Spring team made my trading and buying process smooth and easy. Highly recommended! and buying process smooth and easy. Highly recommended! More

by mustapha.raji.work

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Roumeliotis

Dec 28, 2025 -

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 21, 2025

Dealership Rating

Employee Rating

Desirea was terrific and the purchase experience was great. The dealership was clean, welcoming and efficient. I was very impressed and satisfied v great. The dealership was clean, welcoming and efficient. I was very impressed and satisfied v More

by jerrys9195

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricky Gulati

Dec 22, 2025 -

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 20, 2025

Dealership Rating

Employee Rating

Desirea and the BMW of Silver Spring team made my trading and buying process smooth and easy. Second time buying my car from here. Highly recommended! and buying process smooth and easy. Second time buying my car from here. Highly recommended! More

by mahanfar90

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Bridgette Holliday

Dec 22, 2025 -

BMW of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

December 04, 2025

Dealership Rating

Employee Rating

Desirea is very professional and pleasant to deal with. I always feel I am in safe hands when I call her or visit her. I always feel I am in safe hands when I call her or visit her. More

by JUJUBPSUBWAY

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Dec 05, 2025 -

BMW of Silver Spring responded

Hi, thank you so much for your kind words! We're thrilled that you feel confident when working with Desirea. We strive to deliver exceptional service to all our customers. Thank you for choosing us!

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