Desirea Jackson
Desirea Jackson at BMW of Silver Spring

Desirea Jackson | Page 6

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

Contact Me
5.0
362 Reviews

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

Dealership Experience

9 yrs, 1 mo

Industry Experience

11 yrs, 11 mos

5.0

362 Reviews

Write a Review

362 Reviews of Desirea Jackson

January 17, 2026

Dealership Rating
Employee Rating

Desirea was a pleasure to work with and the entire team was friendly, knowledgeable and helpful. Very good experience and would return. More

by CAMBON4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Stith

Jan 19, 2026

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 09, 2026

Dealership Rating
Employee Rating

Desirea is very wonderful to work with. I walked in feeling lost, but Desirea walked me through the process and made what seemed complexed, came out very easy. She walked me through the p More

by malvinrah
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2026

BMW of Silver Spring responded

Malvinrah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Jan 19, 2026

BMW of Silver Spring responded

Saurabh, Thank you for your kind words and high star rating. We look forward to working with you in the future!

January 07, 2026

Dealership Rating
Employee Rating

Desirea is wonderful to work with to get the car we love. The whole purchase experience was so smooth and feels personal. I highly recommend Desirea and BMW of Silver Spring More

by GUOCHEN2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2025

Dealership Rating
Employee Rating

Desirea and the BMW of Silver Spring team made my trading and buying process smooth and easy. Highly recommended! More

by mustapha.raji.work
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Roumeliotis

Dec 28, 2025

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 21, 2025

Dealership Rating
Employee Rating

Desirea was terrific and the purchase experience was great. The dealership was clean, welcoming and efficient. I was very impressed and satisfied v More

by jerrys9195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gulati

Dec 22, 2025

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 20, 2025

Dealership Rating
Employee Rating

Desirea and the BMW of Silver Spring team made my trading and buying process smooth and easy. Second time buying my car from here. Highly recommended! More

by mahanfar90
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Dec 22, 2025

BMW of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

December 04, 2025

Dealership Rating
Employee Rating

Desirea is very professional and pleasant to deal with. I always feel I am in safe hands when I call her or visit her. More

by JUJUBPSUBWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

BMW of Silver Spring responded

Hi, thank you so much for your kind words! We're thrilled that you feel confident when working with Desirea. We strive to deliver exceptional service to all our customers. Thank you for choosing us!

December 02, 2025

Dealership Rating
Employee Rating

Over all very happy with Desirea Jackson and the that we bought, but the service department was slow in cleaning up the cat More

by darroodi_assoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gulati

Dec 08, 2025

BMW of Silver Spring responded

darroodi_assoc, Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a great experience with Desirea and that you’re happy with your new vehicle. We’re sorry to hear that the cleaning process took longer than expected, that’s not the level of efficiency we aim to provide. We appreciate you bringing it to our attention, and we’ll be addressing this with our service team. Should you like to discuss this further, please don’t hesitate to reach out to our Service and Parts Director, Ron Ptak, directly at 301-679-4425 or rptak@mileone.com. Thank you.

Dec 02, 2025

darroodi_assoc responded

Service department was slowing in cleaning the car

Dec 02, 2025

darroodi_assoc responded

No more comments

November 14, 2025

Dealership Rating
Employee Rating

No pressure sales. Worked with us regarding trade in that they would be sending to auction. More

by piraks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2025

BMW of Silver Spring responded

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2025

Dealership Rating
Employee Rating

I'm writing this review to highlight the exceptional experience I had across the entire organization of Silver Spring BMW while leasing a 330xi. In particular, I would like to publicly commend Desir More

by Rkeller644
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iso Ebong, Steve Roumeliotis

Nov 06, 2025

BMW of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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