Desiree Castellano
Desiree Castellano at Schaller Honda

Desiree Castellano | Page 3

Sales & Leasing Consultant

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
50 Reviews
4.8

50 Reviews

Write a Review

50 Reviews of Desiree Castellano

September 03, 2024

Dealership Rating
Employee Rating

Professional, Great customer service and going above and beyond!! 1 of the Best dealers in Connecticut. Special thanks to Desiree and Frank for going above and Beyond. Great communication and professionalis More

by Christopher Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Frank Williams

Sep 04, 2024

Schaller Honda responded

Thank you for your business and this review, Christopher. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2024

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Employee Rating

The dealership was very friendly and courteous in helping me purchase an automobile on the first day of my visit. More

by grier.rashid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Sep 02, 2024

Schaller Honda responded

Thank you so much, Grier, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

August 29, 2024

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Good service, Dealer was very polite and convincing and always had a smiley face, motivated. More

by g.krupski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Wagoner 5 stars

Aug 30, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Desiree, Tyler, and our team, and we look forward to working with you again.

August 21, 2024

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Employee Rating

Michael “Eli” Eliasson went over and above to find me cars to look at and test drive. He is not a pushy salesman, but will make sure you are totally comfortable and excited about the car you want to call More

by bambijamon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams , Michael “Eli” Eliasson

Aug 21, 2024

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Michael "Eli" can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 13, 2024

Dealership Rating
Employee Rating

Amazing help on getting us approved on the worst of circumstances, and the service was great as well as the Allstate insurance incentives is a great plus . More

by lewisrivera99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Aug 13, 2024

Schaller Honda responded

Lewis, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

August 01, 2024

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Not bad all went well. I was able to go home in a safely time. More

by jose.vigo6374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Schaller Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 01, 2024

Dealership Rating
Employee Rating

Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p More

by MNAGY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear that Dylan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 25, 2024

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Employee Rating

Desire was very helpful and consumer oriented . The rest kind of runs a little wobbly .Some pieces didn't much. What sale person and contract person said wasn't muching.and that it is questionabl More

by magdaprz6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, JJ Jinks

Jul 25, 2024

Schaller Honda responded

Thanks for sharing about your experience with Desire here at Schaller Honda. We appreciate your business and hope to see you again soon!

June 22, 2024

Dealership Rating
Employee Rating

Started out rough with the vehicle that was promised never showed up. But it ended well with Shaller replacing it with a 2025 for the same price. More

by tech5020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Centofanti, JJ Jinks

Jun 24, 2024

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 26, 2024

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Employee Rating

Everything is excellent service perfectly good time only 3 hrs to finish l like everything. More

by siudak57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

May 29, 2024

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

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