James O"Connor
James O"Connor at Schaller Honda

James O"Connor

Sales & Leasing Consultant

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of James O"Connor

July 18, 2026

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Employee Rating

Absolutely the best dealership in Connecticut and if SCHALLER has any other dealerships in other states, I'm sure they are too More

by djutras22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2026

Schaller Honda responded

Thank you for the outstanding feedback. We’re thrilled you enjoyed your experience and are pleased to hear your used Honda Accord is working out perfectly. We look forward to assisting you again down the road.

June 24, 2026

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Initially I was very pleased. Amber was great,follow up exceptional, she made the sale. Dylan and Jim dropped the ball. Waited 1.5 Hours to be picked up. No calls for the delay fr More

by sjlewkowicz
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dylan Celone, Fred Pliskin, Frank Williams , Amber she was fantastic

Jun 24, 2026

Schaller Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 14, 2026

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Very helpful and gave me the deal that I was looking for. Tried to work with westbrook homda and didnt come close.to.my number. More

by Satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Amber Centofanti

Jun 14, 2026

Schaller Honda responded

It’s great to hear Dylan was able to match the number you’d been aiming for and make the process smooth. Thank you for choosing to drive home in a new Honda HR-V. Enjoy it, and feel free to reach out if you need anything in the future.

May 30, 2026

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Found a great price offered on a Ridgeline. Offered my old Tacoma as. Trade in and got fantastic value for it after checking its value on Carvana. Dylan eas great to work with and honored all More

by ralauritsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

May 30, 2026

Schaller Honda responded

Thanks for the five-star rating. We’re delighted you found an excellent price on your used Honda Ridgeline and received such strong trade-in value for your Tacoma. Dylan appreciates your feedback and it was a pleasure working with you.

May 17, 2026

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There’s a reason why I’ve bought 4 Hondas at Schaller over the past several decades. They’re the BEST!!! More

by denisenowek
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 17, 2026

Schaller Honda responded

Thank you for choosing us for four Hondas over the years. We’re delighted to hear your used Civic is serving you well. Your ongoing support means a great deal to everyone here.

August 01, 2024

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Not bad all went well. I was able to go home in a safely time. More

by jose.vigo6374
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 02, 2024

Schaller Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 01, 2024

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Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p More

by MNAGY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear that Dylan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2024

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The experience I had with Schaller Honda was exceptional, I knew how much in my budget and what I wanted to upgrade my car. I have driven a Civic and two older CR-V's and was considering luxury compact cars More

by j.cardona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Piotr Jurkowski, Frank Williams

Jun 16, 2024

Schaller Honda responded

Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda. Congratulations on your new CR-V!

June 06, 2024

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Great customer service by sales rep James and all the other associates at Schaller Honda that made my purchase smooth. More

by pointpleasantcottage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Piotr Jurkowski

Jun 07, 2024

Schaller Honda responded

Thanks for sharing your thoughts about your experience with James and our team here at Schaller Honda. We appreciate your business and hope to see you again soon!

May 29, 2024

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Special recognition to Jim O'Connor for outsranding customer service and a terrific personality to desl with More

by edwardcaliri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Cipolla, Frank Williams

May 30, 2024

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

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