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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
332 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

332 Reviews

Write a Review

332 Reviews of Desmond Norvell

November 25, 2025

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Employee Rating

Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. More

by sterling24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tony Zuppe, Ashley Neely, Mike Robinson

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Nov 25, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

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Employee Rating

Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p More

by sturm425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Nov 19, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 23, 2025

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Very kind and understanding. Willing to work with prices to help me meet my needs. More

by kallie.rexroat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Oct 24, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 20, 2025

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Employee Rating

Thank you fro your honesty and not hiding anything. Best dealership I've delt with so far More

by M.johnson9105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Sep 20, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

September 17, 2025

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Great experience with Sam and Dez. I enjoyed working with them both and appreciate their integrity. More

by Rotorpilot1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Sep 17, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2025

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Employee Rating

Thank you, Franco and Dez for my new car! 5 star experience as usual here. More

by Vernont82636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Sep 15, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

September 12, 2025

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Employee Rating

Happy with my experience I was treated very well. They are very professional here at Ganley. More

by ernnieg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Sam Adrian, Tony Zuppe, Gavin Barnes, Jack Leonhard, John Massolini

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Sep 12, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

August 07, 2025

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Employee Rating

Desmond was fantastic. He listen to what I was asking for and delivered the perfect car for me. He was very courteous and attentive. The finance dept was great also. You al More

by ETHERIDGELINDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

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Aug 07, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

July 29, 2025

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Employee Rating

Go see Joe if you need a vehicle! Him and Ganley are top notch people to deal with! More

by edwardviolett01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Matt Palffy , Joe Peticca

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Jul 29, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

July 20, 2025

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Employee Rating

Franko knew upfront what we wanted to buy and what our budget was. He made the buying experience quick and plain less. More

by bcroft1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Jul 20, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

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