Devon Fields
Devon Fields at Norm Reeves Honda Superstore Cerritos

Devon Fields | Page 4

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.4
104 Reviews
4.4

104 Reviews

Write a Review

104 Reviews of Devon Fields

December 31, 2019

Dealership Rating
Employee Rating

Mr Sultan Ahmed lied to me about a vehicle I was purchasing Mr Sultan assured me that the 2019 Honda Accord was free and clear of any damage. He was not truthful. I have made numerous attempts to resolve this m More

by Very unhappy customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Sultan (Sam) Ahmad, Murat

Jan 02, 2020

Norm Reeves Honda Superstore Cerritos responded

Hello, we are very concerned to hear this feedback and would like the opportunity to talk with you over the phone. Please give me a call at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

Feb 26, 2020

Very unhappy customer responded

After numerous unsuccessful attempts of trying to reach you by landline, I will email you Mr. Harris.

December 04, 2019

Dealership Rating
Employee Rating

Happy Owner! This is my second purchase with Honda and I decided to go to Norm Reeves Honda of Cerritos. Devon Fields was my sales rep and he was able to get me al More

by daniel.t.galvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2019

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5 star- rating and awesome feedback, Daniel! We appreciate your loyalty!

November 09, 2019

Dealership Rating
Employee Rating

Excellent buying experience! Excellent service! Awesome Excellent buying experience! Excellent service! Awesome staff! What else can I say? I've been looking for a very specific (right down to the c More

by Luemart87
Recommend Dealer
Yes
Nov 11, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback about our staff and 5-star rating, Luemart! We're so happy to hear Devon was able to help you out!

October 25, 2019

Dealership Rating
Employee Rating

Devon Fields is *the* Helpful Honda man - we are impressed! My husband and I contacted Norm Reeves Honda Superstore in Cerritos on October 22 after a disappointing experience with another local dealer who took More

by D and M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Norm Reeves Honda Superstore Cerritos responded

We really appreciate you sharing this great feedback about Devon! Thanks for the 5-star rating! We are happy you and your husband had a great experience!

October 10, 2019

Dealership Rating
Employee Rating

Excellent customer service. Upon entering your dealership I was handed off to Devon Fields as he was passing by. Sensing my displeasure, Devon apologized and immediately went in More

by Pwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2019

Norm Reeves Honda Superstore Cerritos responded

We appreciate this great feedback and 5 star- rating, Pwil! Thanks for sharing about your experience with us!

September 30, 2019

Dealership Rating
Employee Rating

This review is for Devon Fields and Jose Magana. They helped me in a very easy process to get my car. This process was so much more difficult when I was shopping at another Honda dealer. They provided su More

by Diane
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Jeff Aoki

Oct 01, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5-star rating, Diane!

August 22, 2019

Dealership Rating
Employee Rating

Lease Transaction in less than 2 hours! Devon made the lease process for our new Honda Clarity quick and efficient. Most of the transaction was handled online so I only needed to visit the More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5-star rating, Dan! We look forward to seeing you back at our dealership in the future!

August 07, 2019

Dealership Rating
Employee Rating

Transparent transaction Devon was very professional and genuine. He worked diligently and respectfully to present the best deal possible for my car purchase. We spoke on the More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5- star rating, MK!

August 01, 2019

Dealership Rating
Employee Rating

Devon Fields is a great Sales person! I was greeted by Devon Fields who was extremely helpful, considerate and very pleasant to work with. I would reccomend Mr. Fields when you visit More

by Valarie55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share about your experience at our dealership, Valarie!

August 01, 2019

Dealership Rating
Employee Rating

Fantastic Experience Went in this past weekend to purchase a vehicle and Devon Fields is the go to guy there at Norm Reeves Honda. He was very helpful explaining everythin More

by Nella05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating, Nella!

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