Devon Fields | Page 6
Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
102 Reviews
Write a Review102 Reviews of Devon Fields
September 05, 2018
Fantastic car-buying experience I spent a week trying to get in touch with Honda dealerships via email, looking for the best quote on a new 2018 CR-V because I had a very limited amo I spent a week trying to get in touch with Honda dealerships via email, looking for the best quote on a new 2018 CR-V because I had a very limited amount of time to spend at a dealership. Most dealerships didn't seem all that interested in making a sale, and wouldn't answer simple questions when they did send a quote, like what fees their quote included. I didn't want to go in and discover I had to continue to haggle over a price I thought was agreed on. When Jenn contacted me from Norm Reeves, I asked for a quote before I came in, and she sent it promptly - it already listed the fees that were and weren't included, and when I called her, she answered even more of my questions without dodging or trying to get me to come in first. She stayed late to meet with me and show me the car, and the price she'd originally quoted me was the price I got the car for - no haggling, no pressure (and the best quote I'd received all week). She was straightforward, polite, and personable. This was the best car-buying experience I've had, hands down. More
Other Employees Tagged: Jenn Guzman
September 01, 2018
Seamless My experience with Cerritos Honda was phenomenal. Devon Fields was my sales specialist and he was awesome. I didn't have to haggle to get what I wante My experience with Cerritos Honda was phenomenal. Devon Fields was my sales specialist and he was awesome. I didn't have to haggle to get what I wanted. I walked in, knew what I wanted. Walked out with exactly that. The office was nice, clean and professional. Everyone was helpful and friendly. More
July 30, 2018
Great Salesman I would recommend anyone to buy a car from them they are the best !!!! They take good care of there customers !! Thank Honda Norm Reeves I would recommend anyone to buy a car from them they are the best !!!! They take good care of there customers !! Thank Honda Norm Reeves More
July 15, 2018
Good Service They work with you and for the most part try to be quick with the process. From start to finish my husband and I felt that our sales rep was trying They work with you and for the most part try to be quick with the process. From start to finish my husband and I felt that our sales rep was trying his best to work with us. More
July 09, 2018
The best buying experience so far Saturday June 30th was a good day, After a very long search and enduring extremely bad service at Scott Robinson Honda. I had contacted AAA for a refe Saturday June 30th was a good day, After a very long search and enduring extremely bad service at Scott Robinson Honda. I had contacted AAA for a referral for another Honda Dealership. They gave me the name of Kim Kelly Lujan. I contacted her directly and she kindly explained she was not at the dealership that particular day. But she will has some one meet with me directly and take full care of me and my aunts needs. I had only given a 30 minutes notice that I was coming in. I arrived and I was greeted with pure respect. Devon Fields was the associate who assisted through the whole process. He first started off showing us the different options the Honda Accord had to offer. We were completely impressed. Then our eyes had locked on to the new Honda Insight which looks identical to Accord now but a little smaller. We went on an amazing test drive and we said we wanted the insight but on one condition. It had to be grey with black interior. He said he would go Check stock but it may not be available due to fact the car was just released for sale the day before. He went in to the office giving us time to rummage around the dealership and look at cars. Big mistake! We spotted a car kinda hidden to the back side of the lot. Oh to my surprise there she was “Coco”2018 Honda Accord in Kona Coffee Metallic. Devon found us and informed us that they didn’t have the color combination for the insight. We told him it’s ok. I told him let talk some numbers. He ran them by me without the pressure to purchase like most dealerships would have. He was very calm and collective. I told him give us a hour to have lunch and talk about the car. Without taking my number or anything he shook my hand and gave me his business card and we had left. 2 hours later I texted him. Exactly what time I would arrive back and the color I wanted Kona Coffee and I wanted the Touring model for the chrome exhaust pipes and chrome door handles. He said ok. He greeted us and said for us to have a seat. He called me on the phone to step out side and there she was. Looking good as ever. We all came back in to finalize the paperwork which took about 10 minutes and we shook on it. He took us to the final department in finance which took a little extra time. The dealership had closed and Devon stayed to the very end 11:11 pm we drove off with the new Honda. I want to thank Devon Personally for all the help, courtesy and patience. I highly Recommended Devon Fields to help you with your next car purchase. Tell him Brandon sent you. More
Other Employees Tagged: Kim Kelly Lujan , Ray Saboor
July 05, 2018
Great experience! We couldn't be more satisfied with his service. He exceeded all of our expectations. His honesty and integrity were above reproach, and we thank him f We couldn't be more satisfied with his service. He exceeded all of our expectations. His honesty and integrity were above reproach, and we thank him for helping us. More
Other Employees Tagged: Robert Villarreal
June 24, 2018
Great experience Devon made my experience easy fast and had me out of there with a brand new car. Would recommend Devon to anyone buying or leasing their first car. I Devon made my experience easy fast and had me out of there with a brand new car. Would recommend Devon to anyone buying or leasing their first car. I went in knowing what I wanted and walked out of there with the car. Thanks Devon! More
May 11, 2018
One of the Best!! Walked into Cerritos Honda and immediately was greeted with smiles. Needed to look at colors and test drive a Civic with my son. Devon Fields was th Walked into Cerritos Honda and immediately was greeted with smiles. Needed to look at colors and test drive a Civic with my son. Devon Fields was there to help us. He was calm, not pushy and addressed all of our questions. It was so nice that as we were looking at cars he had a device that would open it for us and not have to go searching for a key which saved time. Went for a test drive, Devon explained the details of the car and how they work, Always nice to learn by experience. We decided to buy the car and proceeded to the $$ cost. He was able to show us several different pricing options. Very clear. Could see exactly what we were going to have to pay. Again, not being bossy Overall a super experience and would recommend Devon to anyone wanting to buy from Cerritos Honda. Lve the car also!! More
January 06, 2018
Best customer service! Devon took the time to explain the buying processs to us and made us very comfortable with the entire process. I would highly recommend asking for Dev Devon took the time to explain the buying processs to us and made us very comfortable with the entire process. I would highly recommend asking for Devon. More