Devon Fields
Devon Fields at Norm Reeves Honda Superstore Cerritos

Devon Fields | Page 6

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
163 Reviews
4.8

163 Reviews

Write a Review

163 Reviews of Devon Fields

September 13, 2024

Dealership Rating
Employee Rating

Great Service Since I walk in, I felt welcome . Mr. Byrd was great he had the patience to answer my questions and to help me find what I was looking for. More

by hazzmin.moreno.ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Mazen Abdeh

Sep 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience!!

September 12, 2024

Dealership Rating
Employee Rating

Very nice good customer service satisfied with everything large inventory good vehicle color choice quick checkout More

by rajanjpatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Abolssedgh

Sep 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Awesome to hear you had such a positive experience with our team! We look forward to assisting you again in the future!

September 05, 2024

Dealership Rating
Employee Rating

I bought a 50 thousand dollar Ridgeline HPD model. I noticed two bolts on my cowl panel from my fender liners, also 19 Philips screws stripped out and one missing, front lower bumper texture damage, a More

by robertyoung5875813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi, Robert. We are sorry to hear your experience with us did not meet your expectations. We value your business and time and would like to learn more about your experience. If you’re willing, please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 31, 2024

Dealership Rating
Employee Rating

Professional and sales consultant did not try to up sell. Vehicle was available earlier than anticipated. More

by ehoff59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed

Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and your kind words! We're always here to help, so feel free to reach out whenever you need us.

August 26, 2024

Dealership Rating
Employee Rating

There is nothing I could say bad about Cerritos Honda from the first time I step foot onto the dealer I’ve had nothing but good vibes regarding anybody I’ve encountered and dealt with. Devin Fields is th More

by Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're glad to hear that you enjoyed your visit with Devin and the rest of the team. We're looking forward to providing you with 5-star service soon!

August 06, 2024

Dealership Rating
Employee Rating

A little more expensive but customer service is great. Also getting in and out is seamless. Weird that they have not brought back the car wash. More

by madfeo12d580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana , Than Sabatier

Aug 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We value your feedback and hope to see you again soon.

June 28, 2024

Dealership Rating
Employee Rating

Sales staff attentive, service staff through. Wait area comfortable and charging stations available for clients More

by komakitduane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan, Mike Porter

Jun 28, 2024

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear that our waiting area was cozy and that our team made you feel at home!

June 11, 2024

Dealership Rating
Employee Rating

devon made the process of getting my car so easy! he was great and made everything a smooth experience. More

by rebecca jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Porter , Alex Atienzo

Jun 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that Devon made your car buying process easy and smooth. Enjoy your new car, and we look forward to assisting you in the future

June 02, 2024

Dealership Rating
Employee Rating

Love my service advisor Joseph but not to happy with the work that was not done right. More

by ladeehsmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph in the service department is amazing.

Jun 04, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and are glad to hear you had a positive experience with Joseph. We're sorry to hear about the issue with the work done on your vehicle and would like to make things right. Please contact us so we can address your concerns promptly.

May 14, 2024

Dealership Rating
Employee Rating

I was meet at my car, everything was explained, service was fast and I got a text when done More

by brassbarhigh09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

May 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service fast and efficient. We aim to provide top-notch service to all our customers, and we're glad we could meet your expectations. We look forward to serving you again in the future!

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