Devon Montgomery | Page 12

Long wait, great experience Low pressure, genuine, friendly, informative, honest experience. David, our salesman, was very genuine, nice, and honest. The atmosphere was laid-ba Low pressure, genuine, friendly, informative, honest experience. David, our salesman, was very genuine, nice, and honest. The atmosphere was laid-back and comfortable. Devon, our financial planner, was very informative and productive. A noticable amount of protective films and labels are still attached to our new car - We will be going to a dealership to have them removes. While we had a longer and unusual wait time, Russ Darrow's staff was very apologetic and understanding of our situation. More

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Awesome! Overall great experience buying my first financed car at Russ Darrow Kia. I bought a 2015 Kia Optima LX and I love it! Great customer service. I wante Overall great experience buying my first financed car at Russ Darrow Kia. I bought a 2015 Kia Optima LX and I love it! Great customer service. I wanted to stay within a budget and they were able to work with me. Any questions I had they were honestly answered and I really appreciate that. I had already picked out a car I liked before coming in that ended up being at a different location. I was able to test drive one like it and they had the car transferred to my location the next day. I was always kept updated. I highly recommend Russ Darrow Kia! More

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Knowledgeable & Friendliness We loved Cliff Roberts' helpfulness and patience to find the best car for us. He & manager Justin Pohl don't let us feel pushing but welcome. Cliff We loved Cliff Roberts' helpfulness and patience to find the best car for us. He & manager Justin Pohl don't let us feel pushing but welcome. Cliff pointed out the difference of the car and understood our needs. That's why we bought the new Kia Sportage. More

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Painless Very knowledgeable, patient sales representative named David Leung. Also very knowledgeable business manager by the name of Devon Montgomery who walke Very knowledgeable, patient sales representative named David Leung. Also very knowledgeable business manager by the name of Devon Montgomery who walked us through the financing. More

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Amazing service. Cares about customers! Russ Darrow is the best dealership in Madison! All of the employees are extremely helpful. I am a first time buyer of any car and they did everything Russ Darrow is the best dealership in Madison! All of the employees are extremely helpful. I am a first time buyer of any car and they did everything they could to make me feel comfortable and making sure I understood the process 100%. Every employee was there to help, even the other sales men that had nothing to do with selling me the car! I highly recommend Russ Darrow to any one looking for a great, new vehicle. More

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Great experience Freddy Rangel was very helpful, he took the time to show us different vehicles. Spanish speaking person which helps a lot since my husband is not flue Freddy Rangel was very helpful, he took the time to show us different vehicles. Spanish speaking person which helps a lot since my husband is not fluent in English. There were some issues with the vehicle we decide to buy. Freddy set up an appointment for the following day with the service dept. Devon help us in getting a "decent" deal since our credit is not the best right now. Nicole in the service dept. was so helpful making sure everything that was wrong in the vehicle was fixed. I was given a rental vehicle for the time my vehicle was getting fix. More

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Very good No pressure very polite everything explained about the vehicle smooth transaction very satisfied. Some room for bargaining discounts were very good w No pressure very polite everything explained about the vehicle smooth transaction very satisfied. Some room for bargaining discounts were very good would use this dealership again and recommend it to others More

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Very helpful and friendly I would highly recommend this dealership. Everyone there was very friendly and helpful. I am very satisfied with my purchase and with the customer se I would highly recommend this dealership. Everyone there was very friendly and helpful. I am very satisfied with my purchase and with the customer service that I received. More

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Awesome Salesman and Easy approval process I purchased a brand new Kia Sorento at a great price with a great interest rate! My sales dealer worked with my needs, as to what I needed in a car. I I purchased a brand new Kia Sorento at a great price with a great interest rate! My sales dealer worked with my needs, as to what I needed in a car. I would recommend this dealership to anyone looking to purchase a new or used car. They will get you what you want within the price you perfer. Thank you Russ Darrow of Madison for finding me a car that I love and my family will enjoy too! Big thanks, to the people who helped me Jeff Murray, Randy Humphrey and Devon Montgomery!! More

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Best experience EVER Cliff Robert's, Justin Pohl, Devon Montgomery and Jesus Garcia were absolutely amazing throughout my experience at Russ Darrow Kia. I would highly rec Cliff Robert's, Justin Pohl, Devon Montgomery and Jesus Garcia were absolutely amazing throughout my experience at Russ Darrow Kia. I would highly recommend this establishment to anyone looking for a new or used car a million times over. This was the easiest, least stressful experience I've ever had and we all know that car shopping, buying and financing is usually a giant pain in the you know what. What a great team they have at Russ Darrow Kia. Cannot reccomend them more. More

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