Dewight Byron | Page 4

Heidi has been servicing our vehicle since 2010 and we bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who help us with the sale. It is worth the two and half hour drive to do business with Henry Brown buick because of these people. More

by MKERMODE1 Verified Customer Verified Customer

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Atmosphere was okay, DeWight has really let me down. I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He d I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He doesn't seem to want to answer my question or fix the problem. More

by CHIEFSTRAVELSHOP Verified Customer Verified Customer

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In a time of need DeWight Byron at Henry Brown GMC went above and beyond to help us! We were able to get the perfect vehicle for our family! Absolutely recommend! above and beyond to help us! We were able to get the perfect vehicle for our family! Absolutely recommend! More

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Easy process with lots of communication throughout. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. More

by BE_COOP Verified Customer Verified Customer

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I ordered my truck over 6+ months ago and had to contact my rep multiple times because of the delay (understand that it was nothing that could be done about this). When my $72k finally arrived I came to che my rep multiple times because of the delay (understand that it was nothing that could be done about this). When my $72k finally arrived I came to check it out and sign paperwork, only to be told that everything was not installed on it and the vehicle was very dirty! I had to wait another two days as I received a call saying that the vehicle had a part that just came in that the salesman was not aware of. After picking up my vehicle, I agreed to bring it back and have it serviced again and because the service dept. Left a screw or something in the speakers in the tail-bed along with loose wires. At this point I was able to get a loaner vehicle, leave my truck again, just to come back the next day to pick it up. The loaner vehicle did not have gas, so I was told to fill it up and that I would get reimbursed for it. Once I took the loaner and dropped it off, I was told a check would be mailed. I was called the next day to come and pick up the money. This was about my 4th trip to the dealership, which would not have been a problem if I lived close but was driving from San Tan. The salesman tried to make it right by giving a free detail, and a tank of gas (when we asked). I was never shown the features on my truck and was told to call if I had any questions. I have bought many different vehicles and this was by far my worst experience. I will be ordering more vehicles in the near feature, but not from Henry Brown. To spend $72k on a vehicle is a big deal to me and unfortunately this dealership did not deliver. More

by RICKEYWOOLFOLK Verified Customer Verified Customer

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I enjoyed the fast response time and easy financial team to sign and close the deal. However as soon as I drove home the check engine light came on and found out the car was sold with a bad radiator, coil a to sign and close the deal. However as soon as I drove home the check engine light came on and found out the car was sold with a bad radiator, coil and TPMS was not working. It somehow passed inspection as good and I had to get it serviced after purchase. Luckily it was caught right away and your service center got it i and out quick. More

by TROBERTSON1588 Verified Customer Verified Customer

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We found friendly folks that made the entire experience easy and stress free. I would recommend this dealership to my family and friends. easy and stress free. I would recommend this dealership to my family and friends. More

by Willard family Verified Customer Verified Customer

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Clean friendly easy to work withAble to view vehicles Clean friendly easy to work with Able to view vehicles without pressure very happy with the Buick I purchased learning each day to master controls Clean friendly easy to work with Able to view vehicles without pressure very happy with the Buick I purchased learning each day to master controls More

by liston0211 Verified Customer Verified Customer

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Dewight was my sales guy - on the ball and accommodating. I was purchasing from out of State and they made it easy! Dewight did video chat, multiple calls and emails - and was nice every time I followed up. I was purchasing from out of State and they made it easy! Dewight did video chat, multiple calls and emails - and was nice every time I followed up. Thanks guys for going the mile for the customer! More

by GNIX9175 Verified Customer Verified Customer

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There detailer suck an need to be trained proper detailing bought a 2021 Acadia an still chocolate on seat stain still on middle seat a kids toy an water bottle left in car and missing rubber part detailing bought a 2021 Acadia an still chocolate on seat stain still on middle seat a kids toy an water bottle left in car and missing rubber part by door handle. Don't get your vehicle detailed there the worse service. More

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