Diana Castillo
Diana Castillo at Access Ford of Corpus Christi
Refer Me

Diana Castillo | Page 5

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.8
69 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.8

69 Reviews

Write a Review

69 Reviews of Diana Castillo

October 04, 2022

Dealership Rating
Employee Rating

They did a great job of getting me exactly what I wanted. They also kept me informed on the progress with my order. Very polite and caring for my needs. More

by Ron
Recommend Dealer
Yes
Oct 04, 2022

Access Ford of Corpus Christi responded

Hi Ron, Thank you for the review! We are glad your time with us was great! We hope to see you again soon!

October 02, 2022

Dealership Rating
Employee Rating

Everyone was polite and courteous. I let them know what I wanted and they took care of business. They took the time to make sure we knew all of the ins and outs of the vehicle before w More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2022

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

September 13, 2022

Dealership Rating
Employee Rating

Will never buy another vehicle there again. And we trade our work vehicles in every 100k miles so big loss for them. Went in to buy a truck and they charged me WAY over sticker price for the More

by CLINT.MILLER
Recommend Dealer
No
Sep 15, 2022

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Clint, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Esteban Chapa General Sales Manager estebanchapa@lithia.com

August 31, 2022

Dealership Rating
Employee Rating

Awesome thanks it was a good experience did not have to worry about the time it took More

by DIANACASTILLO_93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Access Ford of Corpus Christi responded

Thank you so much for taking the time to share your feedback with us, Diana. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

July 14, 2022

Dealership Rating
Employee Rating

Great experience! I was able to find my dream car and the price I could afford and I had the best salesman assisting me and keeping me updated on everything that was g More

by Emileequintanilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Gonzalez

Jul 15, 2022

Access Ford of Corpus Christi responded

Emilee, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

July 02, 2022

Dealership Rating
Employee Rating

This place is super clean an the sales was awesome an super nice an very helpful his team was just as good would definitely go back an get more from him an his team More

by BROWNSHON41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole McLeod

Jul 05, 2022

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

June 16, 2022

Dealership Rating
Employee Rating

Poor management currently. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. More

by none3
Recommend Dealer
No
Jun 19, 2022

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you'd be willing to give us some more detail, please send me a message. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Barry Beard Service Director barrybeard@lithia.com

June 03, 2022

Dealership Rating
Employee Rating

Diana was so very helpful and available and made the whole process upfront and easy to understand. Even the business office closing the deal was pretty much OK. I have referred a customer to Fiana. . More

by Falcon
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Bolster, George Gonzalez, Patti Fitzgerald , Jacob Chavera, Freddy Stice

Jun 04, 2022

Access Ford of Corpus Christi responded

Hello Falcon, We appreciate the review! It was a pleasure to work with you and provide you with a courteous experience. We hope you visit us again here at Access Ford of Corpus Christi!

May 23, 2022

Dealership Rating
Employee Rating

Great customer service and care. Above and Beyond the call of a dealership. Would definitely buy from this business again. More

by rmcumming
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Bolster, Patti Fitzgerald , Jacob Chavera

May 24, 2022

Access Ford of Corpus Christi responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

May 31, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 01, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 02, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 03, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 04, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 05, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 06, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 08, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 09, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 11, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 12, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 15, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 16, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 16, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 16, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 17, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 17, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 17, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 18, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 19, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 20, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 21, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 22, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

Jun 23, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us! We look forward to seeing you again here at Access Ford of Corpus Christi!

April 20, 2022

Dealership Rating
Employee Rating

Great service, definitely go back and see them. Fast and friendly , lots of cars Thanks More

by THEMADADJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Access Ford of Corpus Christi responded

Thank you so much for choosing Access Ford Lincoln of Corpus Christi! Congrats on your new purchase, and let us know if we can be of any more assistance! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

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