Diana Rodriguez | Page 3

Oak Lawn Toyota exceeded all expectations by showing their responsiveness to my needs. Whether by phone or in person, they were attentive, polite and informative. The father and son team took care of us their responsiveness to my needs. Whether by phone or in person, they were attentive, polite and informative. The father and son team took care of us with smooth efficiency. More

by HARDEN613 Verified Customer Verified Customer

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Had a great experience. Than You Had a great experience. Sales and staff were great. Love my new Taco. Looking forward to seeing the staff in theme near future. Thank you. Had a great experience. Sales and staff were great. Love my new Taco. Looking forward to seeing the staff in theme near future. Thank you. More

by IHORPROKIP Verified Customer Verified Customer

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Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied More

by KUSHMARILYN Verified Customer Verified Customer

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Friendly sales and mgmt staff. Easy to work with. Got a good deal. The dealership needs a makeover but the staff was super. I wish the salesman knew more about the car but he was in used car sales and was good deal. The dealership needs a makeover but the staff was super. I wish the salesman knew more about the car but he was in used car sales and was new on the job after being retired for 4 years. I must have come at a time that no one in new car sales was available. More

by BILLC507 Verified Customer Verified Customer

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This is my 4th purchase from oak lawn Toyota they're an honest car dealer and very helpful before and after purchase easy to deal with honest car dealer and very helpful before and after purchase easy to deal with More

by VIDEOBX Verified Customer Verified Customer

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Customer service was great. The information about car to Customer service was great. The information about car to the financing was great I am happy that I went to Toyota I will tell my family about my Customer service was great. The information about car to the financing was great I am happy that I went to Toyota I will tell my family about my Experience More

by CSILVA3633 Verified Customer Verified Customer

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This is my 4th purchase from Oak Lawn Toyota they're honest and easy to deal with and knowledgeable and the process doesn't take a very long time to get done with honest and easy to deal with and knowledgeable and the process doesn't take a very long time to get done with More

by VIDEOBX Verified Customer Verified Customer

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"30 year satisfied return customer"! As always great to do business at Oak Lawn Toyota. Lets start with the product. 2017 Tacoma TRD Off Road. EXCELLENT! Handles like a charm and a blast As always great to do business at Oak Lawn Toyota. Lets start with the product. 2017 Tacoma TRD Off Road. EXCELLENT! Handles like a charm and a blast to drive. And the staff is professional, courteous and knowledgeable. Big shout out to Diana Rodriguez. John Beris. Rob Halderson and Frank Alessi. Thanks! More

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Fantastic People! This is our first car buying experience here at Oak Lawn Toyota. Found our used vehicle through online websites (cars & autotrader) and made the trek This is our first car buying experience here at Oak Lawn Toyota. Found our used vehicle through online websites (cars & autotrader) and made the trek up to OLT. Immediately greeted by Dominik Gibik who ended up selling us our car. Thanks Dominik! Frank was great to deal with in finance. Rob Halderson really went over the top, above and beyond, in everything else. He was extrememly inviting and friendly, the have a play area for children, and Rob made sure to take care of us on some minor issues/questions i had with the vehicle after we got it home and settled in. Literally drove the vehicle back to my home to personally drop it off and save me a trip. (45min) These guys are an absolute dream to deal with! I only found out that my neighbor's parents have bought their last few vehicles from here after i made my purchase. They love it here too. The car buying experience can be daunting to say the least, OLT really tries to break the mold. Thanks guys!!! Ryan and Family More

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Transparent in sharing price information I first picked up a Consumer Reports new car buying guide for info on makes and models and how to shop for a car, how to interface with a dealer, and I first picked up a Consumer Reports new car buying guide for info on makes and models and how to shop for a car, how to interface with a dealer, and how to avoid the diversionary sales tactics employed by some salesmen. Among the 3 dealers I emailed for price quotes and then followed up with a visit, Oak Lawn Toyota was the clear winner in terms of promptly quoting detailed, easy-to-follow "out-the-door" total costs, responding to every email and call, The financing guy, Frank Alessi, not only got me a good financing deal, but also spent about 20 minutes with me explaining in detail the simple steps I should take to cleaning up and improving my credit score. The whole experience was no pressure. When I left at the end of my first visit, when I left and said I wanted to "think it through" over the weekend, they simply said "yeah good idea. We'll be here tomorrow." The other two dealerships I visited tried pressuring me into signing and giving them a down payment before leaving. And one dealership in Lincolnwood trotted out every stale sales tactic in the book to pressure me, and then had 3 salespeople in my face as I tried to leave, visibly angry that I wasn't signing on the spot, which was totally the opposite my experience at Oak Lawn Toyota. I can't know if my buying experience at Oak Lawn Toyota went so good because I had done some online research in advance, and asked for a clear price quote in advance, or whether every customer has the same great experience there. But I know for certain the price I got was good without having to haggle, and the final paperwork/financing stuff went as quickly and smoothly as could be expected. More

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