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Start your review of Diane Riccitelli.
Diane Riccitelli
Diane Riccitelli at Premier Subaru
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Diane Riccitelli

Service Administrator

Premier Subaru

150 North Main Street (Rt.1)
Branford, CT 06405

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1 Review of Diane Riccitelli

September 27, 2019

Dealership Rating
Employee Rating

"Excellent Service and Staff"

- happyrider7

I want to give a big thanks and shout out to the Premier Subaru of Branford Service Team. I bought a 2016 Forester new back in 2015 and have since put 125,000 miles on it. Along the way I brought it to Premier for every single scheduled service, oil change and minor repair. At one point I had a job driving 1500 miles per week so I needed to be in the dealership often. The staff always bent over backwards went the extra mile to take care of me and my work needs. They made special exceptions over and over to get my car in as quick as possible and always with a rental sooner than the 12 days allowed. They also honored every warrantee and went way above the call to take care of and fix any issues and most of the time free of charge. I've never let anyone else even open the hood or touch the car besides them and glad I did. I will continue to bring my car back there for whatever it needs and I would highly recommend anyone else to do so as well. The quality of the service dept is a factor I will absolutely consider when coming back to the dealership when it's time to buy another car. Thanks so much to Scott, Colleen, Diane and everyone in service. Keep up the good work that you do! Mike Livingston

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Recommend Dealer
Oct 01, 2019

Premier Subaru responded

Mr. Livingston, thank you so much for sharing ! We ae so grateful for customers such as yourself. We are so pleased to learn of your positive experiences with the Service Department and Premier Service Team. We appreciate your continued business and look forward to seeing you again in the future!!

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