Dianna O'neil
Dianna O'neil at Security Dodge Chrysler Jeep Ram
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Dianna O'neil | Page 3

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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4.6
776 Reviews

Dealership Experience

20 yrs, 5 mos

Industry Experience

29 yrs, 1 mo

Languages Spoken

English English

4.6

776 Reviews

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776 Reviews of Dianna O'neil

September 10, 2023

Dealership Rating
Employee Rating

I came in for an oil change. It was simple easy. A great hospitality the experience was very pleasant and fast. More

by otis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 11, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave your kind feedback. We are so glad that your oil change went smoothly with the help of our Service Team at Security Dodge Chrysler Jeep Ram and we are always here to help again. Take care.

September 06, 2023

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The dealership is one of the best i have dealt with and got me out quick More

by kenduffin7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 07, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Security Dodge Chrysler Jeep Ram.

August 09, 2023

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THIS DILERSHIP - SUCK SUCK SUCK ! !! RAM 2022 1500 LIMITED. My truck NOT FIXED after it’s stay at Security Dodge Chrysler Jeep RAM from 05/10/2023 to 07/27/2023 , it’s 2.5 mounts f More

by Bogdan K
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 23, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, We were waiting on parts which are now available. Please reach out to us if you would like to schedule an appointment. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Aug 24, 2023

Bogdan K responded

It's not truth, according to email from Chrysler customer department you RECIVED parts!!! Below copy of email from "Chrysler customer department". --------------- Original Message --------------- From: US Customer Care [uscustomercare@cac.stellantis.com] Sent: 6/14/2023 8:27 AM To: bogdank@me.com Subject: Re: Case# 86323278 -- Parts Hello Bogdan I just received word from the dealer the parts are in and your vehicle should be fixed shortly. I will follow up with you 06/21/2023 to ensure everything is good. If you have any questions though please do not hesitate to contact me in the meantime. Kind Regards, Heather Stellantis Case Manager 844-827-2006 ext. 5140149 --------------- Original Message --------------- From: Tomeko Maxwell [tmaxwell@securitydodge.com] Sent: 6/13/2023 5:47 PM To: uscustomercare@cac.stellantis.com Subject: Re: Case# 86323278 -- Parts PARTS ARE IN STOCK. WAITING ON VEHICLE TO GET IN TRUCK SHOP TO GET HEAD GASKET INSTALLED. TECH IS CURRENTLY INSTALLING ENGINE ON ANOTHER TRUCK AND THEN THIS TRUCK WILL GET IN SHOP AT SOME POINT THIS WEEK WITHIN 1-2 DAYS. You dealership is sack and LIARS.

May 04, 2023

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This is the second time I had the pleasure of Dealing with Alise. Excellent 👍🏻 Being in a service business myself. Having her as a representative. Was superior More

by Philwp59
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Recommend Dealer
Yes
May 20, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for the glowing review. Our team here at Security Dodge Chrysler Jeep Ram is proud to read that you had an excellent and pleasurable experience with us. Please feel free to contact us again if there is anything else we can do to assist you.

April 18, 2023

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Always treated like Family when buying at Security. ..Alise helped us get into our new Lease and went above and beyond....It's no wonder she is the Face of the Dealership!...the entire staff from Diana More

by jdiaz266
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 19, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, all of us at Security Dodge Chrysler Jeep Ram are overjoyed with your kind review and recommendation. We cannot thank you enough for your loyalty and we are thrilled to know that you have had great experiences with our Sales and Service Teams. Congratulations on your new lease, it was a pleasure to assist you and we look forward to your next visit!

February 23, 2023

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Employee Rating

There are not enough words to show how much this dealership and dianna have done for me . she treats me like a friend and not a customer. She is always on point and makes sure that the job is well d More

by clevelandbannister
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Recommend Dealer
Yes
Feb 24, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback! Security Dodge Chrysler Jeep Ram really appreciates your business and is glad your experience with us was very informative and efficient. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.

February 21, 2023

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PLACE IS JUST AMAZING! !! Anytime I come in for service or I refer someone there to purchase there is always amazing experiences. My truck is going on two years old bu More

by BRANDO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darilyn Whitlock , David Garcia

Feb 23, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for this 5-star review and rating. We are pleased to learn that our Service Team at Security Dodge Chrysler Jeep Ram offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

February 14, 2023

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Even though I purchased my Jeep elsewhere, Security and Ms. O'Neil have taken care of my vehicle wonderfully and professionally. I can't recommend them enough. More

by Jim K
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Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Jim K responded

.

Feb 15, 2023

Security Dodge Chrysler Jeep Ram responded

Jim, thank you for taking the time to leave a positive rating and review for us at Security Dodge Chrysler Jeep Ram. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2023

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I have been very happy with Security Dodge. .. for the past 6 years. At every turn they have been helpful and honest. If you are looking for a great deal and continuing support look no further More

by Trowan67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Security Dodge Chrysler Jeep Ram responded

Hello! We are grateful for your continued loyalty and support for the past six years! We try our best to be helpful and straightforward in everything we do. Thank you so much for your rating and review, from all of us here at Security Dodge Chrysler Jeep Ram

November 25, 2022

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Employee Rating

Very nice to us. Took time to explain everything to us. Not pushy at all either. More

by angeliquehughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Security Dodge Chrysler Jeep Ram responded

We appreciate the great rating, Angelique. Our team at Security Dodge Chrysler Jeep Ram looks forward to meeting your needs again in the future.

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