Dianne Giehtbrock
Dianne Giehtbrock at Crestview Cadillac, Inc.
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Dianne Giehtbrock | Page 2

Service Customer Retention Specialist

Crestview Cadillac, Inc.

555 S Rochester Rd
Rochester, MI 48307

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4.8
40 Reviews

Dealership Experience

5 mos

Industry Experience

5 mos

4.8

40 Reviews

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40 Reviews of Dianne Giehtbrock

February 29, 2024

Dealership Rating
Employee Rating

As I have stated in previous customer feedbacks your service department is still the best I have experienced. More

by PATON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

February 26, 2024

Dealership Rating
Employee Rating

The people in your service department are exceptional in their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Es More

by ROLAND.ESCHBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Crestview Cadillac, Inc. responded

Mr. Eschbach, thank you very much for putting a spotlight on our service team. We have a great team and great customers. Thanks again for sharing.

February 26, 2024

Dealership Rating
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My recent service had a variety of maintenance, troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to More

by GENEBUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Medecke, Ron Farmer , Kara Sacks is my salesperson and she also gets 5 stars

Feb 27, 2024

Crestview Cadillac, Inc. responded

Gene, thank you very much for saying kind words about our staff. Keep us posted when you need service.

February 25, 2024

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The best Service thank you very much The best service. Thank you very much. Thank you More

by LVENT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 27, 2024

Crestview Cadillac, Inc. responded

Thank you for the wonderful review. Have a great day !

February 25, 2024

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Employee Rating

The Crestview Service team is exceptional from the greeting to receiving the car return serviced and washed. More

by ROBREROSE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 27, 2024

Crestview Cadillac, Inc. responded

We appreciate when customers like yourself share a pleasant experience. Have a great day!

February 24, 2024

Dealership Rating
Employee Rating

Service Team has always been professional and informative.. I have been a customer of Crestview for decades.. More

by RJ4MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 27, 2024

Crestview Cadillac, Inc. responded

We appreciate your business and look forward to taking care of your Cadillac needs for many years to come.

February 23, 2024

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Employee Rating

XT5 needed service repair during a family crisis. They repaired the car within hours so I could drive to the Cleveland Clinic to be with my son! More

by Eliza
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 27, 2024

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 22, 2024

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Employee Rating

The process was easy and the representatives were helpful. They explained the issues in an easy to understand way. More

by lindarcpersonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 24, 2024

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

February 22, 2024

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Employee Rating

The service provided was required and timely and making the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandis More

by tom@windsolarlights.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro , Jacomb & Leanna

Feb 24, 2024

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 16, 2024

Dealership Rating
Employee Rating

I love Crestview in Rochester Michigan. They have always been helpful, pleasant, and knowledgeable. I believe they are completely honest and feel comfortable. More

by b.bridgetteryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Farmer, Chris Cannizzaro

Feb 23, 2024

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out! Hi, thanks for taking the time to leave a review.

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