Dianne Ponce
Dianne Ponce at Niello Audi

Dianne Ponce | Page 5

Sales/Client Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

Contact Me
4.8
52 Reviews

Dealership Experience

9 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

52 Reviews

Write a Review

52 Reviews of Dianne Ponce

January 03, 2024

Dealership Rating
Employee Rating

Dianne was great to work with. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. More

by JJEANINEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy

Jan 03, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Dianne, and it was a pleasure having you at the dealership. We appreciate your review! Charlie Zink General Manager czink@niello.com (916) 283-7206

December 31, 2023

Dealership Rating
Employee Rating

I was expecting purchasing from across the country to be a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. More

by DEWBAGE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris

Jan 01, 2024

Niello Audi responded

Thank you so much for your kind words for Dianne, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 24, 2023

Dealership Rating
Employee Rating

This perhaps was the easiest process we have ever had buying a vehicle. The staff was professional and caring with follow-up on how the vehicle was performing for us. We would definitely recommend Ni More

by KREW2U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn

Nov 26, 2023

Niello Audi responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 14, 2023

Dealership Rating
Employee Rating

very nice work, well done. feels comfortable when we were there the whole time. thanks much . More

by ZPZHUANG1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris

Nov 15, 2023

Niello Audi responded

Thank you so much for choosing Niello Audi! Congrats on your new purchase, and let us know if we can be of any more assistance! Charlie Zink General Manager czink@niello.com (916) 283-7206

September 26, 2023

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Employee Rating

As a former customer of Niello Infiniti I do enjoy the same experience at Niello Audi so I don't plan to return. I felt pressured to accept the "deal" I was provided which is hide sight was not the best More

by LYNCHSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrew Lyon , Steve Tracy

Oct 11, 2023

Niello Audi responded

Thank you for taking the time to share your experience here at Niello Audi. I appreciate candid feedback like yours as it allows our team to identify areas for improvement. If there is anything you would like to discuss further, please feel free to reach out to me at 916-890-2253. Thank you for your time, Andrew Lyon, General Sales Manager

September 14, 2023

Dealership Rating
Employee Rating

Had a great experience with Niello Audi. Amazing service, responsive team, and excellent communication. I wouldn't hesitate to recommend them to any car buyer! More

by MCHYCHEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Sep 20, 2023

Niello Audi responded

We appreciate your recommendation and we're so glad to hear that you had such an amazing experience at Niello Audi. See you next time!

September 11, 2023

Dealership Rating
Employee Rating

Everyone that I have dealt with has been amazing. Sales, finances and services is extremely smooth. Great experience More

by WELSHN912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar , Andrea Bryner, Robert Burris

Sep 13, 2023

Niello Audi responded

Thanks for the 5-star review! We're thrilled to hear that your entire car-buying experience was so smooth. Enjoy your new ride and let us know whenever you need us next!

September 06, 2023

Dealership Rating
Employee Rating

The people I dealt with were knowledgable, friendly to work with and followed through on the details. More

by KETCHUMCHARLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 13, 2023

Niello Audi responded

This is what we love to hear! Thank you for taking the time to let us know that our staff was knowledgeable, friendly, and thorough. Happy driving!

July 25, 2023

Dealership Rating
Employee Rating

Since I book My appointment online, til I buy my new E-tron, he experience was easy, honest and straight forward, they have a great car collection and super clean More

by Mark R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Aug 03, 2023

Niello Audi responded

Mark, We're so glad to know that your recent sales experience was an easy and honest one! Please do not hesitate to reach out to us if there is anything we can assist you with in the future. Happy driving!

July 24, 2023

Dealership Rating
Employee Rating

I found it Nilo Audi service is very efficient and I was out of there within 15 minutes. More

by JIMNTRA
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Jul 26, 2023

Niello Audi responded

We're glad that our team was able to get you in and out so efficiently! Thank you for choosing Niello Audi and please do not hesitate to reach out to us if you have any questions.

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