Diego Barreto
Diego Barreto at Herb Chambers Kia of Burlington

Diego Barreto | Page 3

Service Manager

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
161 Reviews
4.8

161 Reviews

Write a Review

161 Reviews of Diego Barreto

July 28, 2023

Dealership Rating
Employee Rating

Everyone very nice, wish I lived closer to be able to go always for service. More

by Ladiejack4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Jul 31, 2023

Herb Chambers Kia of Burlington responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Kia of Burlington and we hope you won't hesitate to reach out if we can be of service again in the future!

July 22, 2023

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Employee Rating

Great service. Great staff. I was happy with my service. My vehicle came back to me clean. More

by Christinacain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Jul 25, 2023

Herb Chambers Kia of Burlington responded

We're so glad you had a positive trip to our service center! Thank you for coming to Herb Chambers Kia of Burlington! We'll see you next time!

July 04, 2023

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This is the best Dealer Service Team I have ever worked with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego th More

by jackooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Jul 05, 2023

Herb Chambers Kia of Burlington responded

Thank you for the great review! We're glad to hear that Cesar, Diego, and the team provided you with excellent customer service and technical expertise. We look forward to assisting you with any future car trades at Herb Chambers Kia of Burlington!

June 24, 2023

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Employee Rating

Service was good and Ceaser was good at communication on my car. Helped with fixing my issues More

by pmungo30
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Jun 27, 2023

Herb Chambers Kia of Burlington responded

Ceaser and the team are so glad you had a positive experience. Thank you for leaving us your feedback! - Herb Chambers Kia of Burlington

June 23, 2023

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Employee Rating

The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo More

by ANTHONY RINCON
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Jun 26, 2023

Herb Chambers Kia of Burlington responded

Thank you, Anthony! We're glad to hear that Cesar and the rest of our team at Herb Chambers Kia of Burlington were able to provide you with excellent customer service. We appreciate your loyalty and look forward to continuing to assist you with all your automotive needs. Have a great day!

June 22, 2023

Dealership Rating
Employee Rating

Excellent Service. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. More

by santosyb
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Jun 23, 2023

Herb Chambers Kia of Burlington responded

We're so glad to hear that you had an excellent experience at Herb Chambers Kia of Burlington! Our staff is committed to providing friendly and informative service, and we're happy that you found our waiting area comfortable. Thank you for taking the time to share your review!

June 10, 2023

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Had my car in for routine service. Staff is friendly, knowledgeable and helpful. Service is great! Very thorough. They take the time to explain everything to you before and after they More

by GerardDeViller
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, John Francis

Jun 13, 2023

Herb Chambers Kia of Burlington responded

Gerard, thank you for taking the time to share your wonderful experience with Herb Chambers Kia of Burlington's service team! We appreciate your business and hope to see you again next time!

June 09, 2023

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They did a few recalls on my KIA Forte. Very quick and easy to deal with them. More

by Rdauwer
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2023

Herb Chambers Kia of Burlington responded

Thank you for your kind words and five-star rating! We're happy to help you take care of these recalls and appreciate you taking the time to leave your review! We'll see you next time! - Herb Chambers Kia of Burlington

June 04, 2023

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Employee Rating

Very responsive and friendly service personnel. I would not hesitate to recommend KIA of Burlington to anyone. I was told that the replacement engine as a result of a failure on my 2014 Optima woul More

by a.ferrentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Jun 07, 2023

Herb Chambers Kia of Burlington responded

We're thrilled to hear that our Herb Chambers Kia of Burlington team provided you with an excellent experience! Thank you for trusting us with your Optima and please don't hesitate to reach out if we can assist you with any future automotive needs!

May 10, 2023

Dealership Rating
Employee Rating

Nice friendly people, you can get a good deal if your there at the right time like I was !! I have been very happy with service More

by dt1014
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

May 12, 2023

Herb Chambers Kia of Burlington responded

We're thrilled to hear you had such a positive experience at Herb Chambers Kia of Burlington. Our friendly team always strives to make the car buying process as easy and stress-free as possible, and we're glad you found a good deal. Thank you for choosing us, and we hope to see you again in the future for all your vehicle needs!

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