Diego Blakely | Page 3

My wife always speaks highly of the service and support she gets from the dealer. I felt the car purchase was pain free, the staff was supportive, friendly and no pressure to buy. The car is beautiful an she gets from the dealer. I felt the car purchase was pain free, the staff was supportive, friendly and no pressure to buy. The car is beautiful and I'm enjoying it. No hesitation to recommend this dealer to my friends. More

by jacknagata Verified Customer Verified Customer

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Salesman was very helpful but seemed overwhelmed with customers. Took quite some time to get the paperwork done. But they’re always very polite and we do love our Mazda ‘s! customers. Took quite some time to get the paperwork done. But they’re always very polite and we do love our Mazda ‘s! More

by srmccabe Verified Customer Verified Customer

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Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More

by joanne.majoue Verified Customer Verified Customer

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Excellent customer service. Had several questions regarding a couple different models and all were handled expertly. Ben and Diego were outstanding. I even got a good deal on my trade in. AJ made the regarding a couple different models and all were handled expertly. Ben and Diego were outstanding. I even got a good deal on my trade in. AJ made the paperwork very easy with no hard sells on extras. The easiest vehicle purchase we've ever done. Fine group of people! More

by dmoon29 Verified Customer Verified Customer

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Diego has been very helpful in walking us through and answering all the questions we have about our new car. The dealership has also shown a willingness to correct certain cosmetic deficiencies we noted answering all the questions we have about our new car. The dealership has also shown a willingness to correct certain cosmetic deficiencies we noted on the exterior on the vehicle and we hope they will be corrected. Overall, the purchase process was a pleasure. We did not feel pressured to buy additional options that we did not want nor need. We look forward to working with the Service department to maintain our vehicle. We are hoping to soon have the Navigation chip that we paid over $400.00 for, because the Parts Department did not have the proper one in stock. We would have liked to have seen a little more flexibility in the pricing of that part. The dealership should have in stock a part like that and not take your payment before it is installed and it’s proper operation is confirmed. More

by pookiecat Verified Customer Verified Customer

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The whole process was great! No pressure, professional and courteous. All around very positive experience. I would go here to buy my next vehicle that how impressed I was. and courteous. All around very positive experience. I would go here to buy my next vehicle that how impressed I was. More

by Jazbug Verified Customer Verified Customer

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We had a great experience! We communicated with Diego online and told him exactly what we wanted. We do not enjoy the car-buying process for the most part but he made it quick and easy. Our car was wait online and told him exactly what we wanted. We do not enjoy the car-buying process for the most part but he made it quick and easy. Our car was waiting for us when we drove up and we were immediately put in line to sign the contract. He also communicated our wishes to the finance department so we were able to move through that process fast and efficiently. In the future, we will definitely contact Diego for our next Mazda! More

by Rene Cervantes Verified Customer Verified Customer

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Excellent Purchasing Experience 1. Very relaxed and "no-pressure" atmosphere. 2. Great negotiation process that was quick and easy. 3. Very transparent and honest purchase experien 1. Very relaxed and "no-pressure" atmosphere. 2. Great negotiation process that was quick and easy. 3. Very transparent and honest purchase experience. 4. Did not try to add unnecessary dealer fees. 5. Very clean and well organized dealership. 6. Very attentive to our needs. More

by clausenad Verified Customer Verified Customer

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Outstanding Service and Experience I am beyond impressed with my first car buying experience. Diego Blakely was exceptional and I could not be more thankful for his time and expertise. I am beyond impressed with my first car buying experience. Diego Blakely was exceptional and I could not be more thankful for his time and expertise. He was kind, understanding, and knowledgeable which made my time so easy and seamless. From start to finish, Diego was positive and supportive of my needs/wants. I would not go to any other Mazda after this experience with the Capistrano team. I am extremely happy with my decision to choose Capo Mazda as my dealer and would go back to them 110%! I highly recommend Diego if you are looking for genuine and personable customer service! More

by Briannalazatin Verified Customer Verified Customer

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Excellent and friendly service I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned w I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned washed and cleaned. More

by GDIAB Verified Customer Verified Customer

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