Diego Ortiz

The Customer service was exceptional from the second I walked on the parking lot until I was driving off in my new vehicle. Diego was my sales associate. He greeted me on the lot with the most welcoming s walked on the parking lot until I was driving off in my new vehicle. Diego was my sales associate. He greeted me on the lot with the most welcoming smile. I told him exactly what I wanted and at what price. He then, tells me he has something for me and to come inside. On the showroom floor, is the SUV with everything I wanted and, at the price I stated to Diego. The manager Adam introduced himself and answered all my questions and was very professional. Then I went to finance with Paige she was very knowledgeable, professional, and comforting. She was able to beat the interest rate that I walked in the door with. Paige handled all of the finance, registration and HARD tags. I did have to return on Tuesday to drop something off and pick up a frame for my tag. Diego was off that day. I got to work with a different sales person Robert. He was unbelievable I asked him to place a decal on the back of my car. He didn't stop there he had to wash the car, towel dry it, vacuum the car, place the decal, did the tag frame. He then took the time to sit with me and explain all the bells and whistles of the car. Oh and made me take pictures with the new purchase. This may be a long review but I felt it necessary to thank everyone I worked with because they were truly a blessing. More

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Diego was very helpful and respectful and staff was great also dealer was quick and easy process when buying our car will def go back in the future also dealer was quick and easy process when buying our car will def go back in the future More

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Our first time that we bought a car at Younger Nissan in Frederick, Md. was a very wonderful experience. The Staff was GREAT!…we started with Diego Ortiz-Martinez our Sales Consultant who was so kind, kno Frederick, Md. was a very wonderful experience. The Staff was GREAT!…we started with Diego Ortiz-Martinez our Sales Consultant who was so kind, knowledgeable, patience with all our inquires and so professional. Then, Rob Harley, General Sales Manager who assisted us with our tread in car, the new vehicle and many more issues that we had. Mr. Harley was very diligent, professional, pleasant and listened conscientiously to all our needs. At the end, we meet Paige Nicolas, Financial Manager, who is so professional, courteous, knowlegeable and joyful person. She made our financial time so smoothly and approachable. In general, my husband and me are VERY HAPPY with the lovely experience at this wonderful Dealer!, The Service that Diego, Rob and Paige are doing is not a regular Customer Service, it is a QUALITY SERVICE that we experienced at Younger Nissan of Frederick and that we are happy and grateful for. Sincerely, Maria & Faziurahman Hashmat More

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I love this place, very professional and fast, very good service, I really highly recommend, service, I really highly recommend, More

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Efficient and great customer service. Highly recommend. Very friendly and inventory knowledgeable. I will definitely come back for future purchases. Highly recommend. Very friendly and inventory knowledgeable. I will definitely come back for future purchases. More

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Very friendly sales and business office staff. They were patient with me during my purchase process and then quick with the transaction work once we settled on terms. They were patient with me during my purchase process and then quick with the transaction work once we settled on terms. More

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I would highly recommend Younger Nissan. A talented group of professionals that made our buying experience exceptional. A talented group of professionals that made our buying experience exceptional. More

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This was our first purchase from Younger and it was by far the easiest purchase we have ever made! Diego our salesperson was knowledgeable, friendly and not pushy at all. He worked well with everyone at far the easiest purchase we have ever made! Diego our salesperson was knowledgeable, friendly and not pushy at all. He worked well with everyone at the dealership to get us all the info we needed. Edward our finance guy had everything ready with a great explanation of the things we needed to do and sign. He has it down!! More

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Has been helping me and my family for the past 5-6 years, always look is what is best for us. always look is what is best for us. More

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Very friendly & helpful. They treat you like family & do everything they can to get the car that I wanted. They treat you like family & do everything they can to get the car that I wanted. More

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