Dimitra Anastasopoulous | Page 21

Fabulous Dmitra solves everything Service is always great but Dmitra quickly resolves any questions or problems so I never worry! I had an emergency and she helped me calmly and quick Service is always great but Dmitra quickly resolves any questions or problems so I never worry! I had an emergency and she helped me calmly and quickly More

Print

Visit to Audi silver spring Dimitra was excellent. She is always so helpful and is always willing to go that extra distance for her customers. She is also very friendly kind and Dimitra was excellent. She is always so helpful and is always willing to go that extra distance for her customers. She is also very friendly kind and professional. More

Print

Excellent customer service Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they wi Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they will go "Above and Beyond" to rectify the situation in a timely manner. For the first time a few weeks ago, I dropped off my A8 for major services, and there was a technical problem with the messaging app they use to provide clients a real-time update on their car; which resulted in them not notifying me after deciding to keep the car overnight. Even though the reason for keeping my overnight was due to unavailability of necessary parts to fix the car, they took responsibility for the brief, break in communication that transpired. They washed, cleaned and refueled my car, free-of-charge after the service was completed the next day and delivered the car, in the rain, to my apartment. Thank you, Evan, for your leadership, and Dimitra, for your professionalism and for handling a frustrating situation with patience and smile More

Print

Exceptional customer service. I want to express my extreme gratitude and awe at the expertise, customer service and niceness of Dimitra. Our car needed work and Dimitra could not h I want to express my extreme gratitude and awe at the expertise, customer service and niceness of Dimitra. Our car needed work and Dimitra could not have been more delightful and helpful. She explained everything clearly and thoroughly to make sure I understand what was going on and what needed to be done. The car was done on time as promised and I am satisfied with the work. Thank you again, Dimitra. More

Print

Quick service stop Thanks Dimitra was not only very efficient and friendly she made sure that I was back on the road quickly after one of your mechanics fixed a small Thanks Dimitra was not only very efficient and friendly she made sure that I was back on the road quickly after one of your mechanics fixed a small seat latching problem. You are lucky to have such a great employee who cares about her job and good customer service. Bill H More

Print

Great fast service of my S4 My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for ser My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for service, the service was completed quickly, and she showed me some features on my car that I was not aware of. By far the best experience I have had, getting my car serviced. More

Print

Happy to service my car with Audi of Silver Spring Been servicing with Audi of Silver Spring since 2003. Every time I come in for service every person I'm in contact with is fantastic. Service is done Been servicing with Audi of Silver Spring since 2003. Every time I come in for service every person I'm in contact with is fantastic. Service is done by the promise time and they keep me in the loop through the whole process. The advisors always explain in detail what's going on with my car and why. The service team here goes above and beyond!! Happy customer always!! More

Print

Love my allroad They found me a 2017 Allroad in the exact spec that I wanted out of state and had it shipped here. Great price and easy to work with! They found me a 2017 Allroad in the exact spec that I wanted out of state and had it shipped here. Great price and easy to work with! More

Print

Audi Silver Spring The sales staff and supporting service members are incredibly knowledgeable and customer oriented. I have four Audi's that this dealer has serviced. T The sales staff and supporting service members are incredibly knowledgeable and customer oriented. I have four Audi's that this dealer has serviced. They function as a great team and have always been fantastic. More

Print

Best in class I’ve been an Audi customer for 5 years and wouldn’t go anywhere else. This is the definition of red carpet service. they do it right all the time ever I’ve been an Audi customer for 5 years and wouldn’t go anywhere else. This is the definition of red carpet service. they do it right all the time every time. More

Print