"How Car Buying Should Be"
Everyone that I interacted with was not only incredibly professional, but unfailingly kind. I consider myself to be a worrier, and they did everything to put my mind at ease. I would recommend anyone whether it be a first time Subaru buyer, or a lifetime owner you can’t go wrong working with the great people at Premier Subaru.
"Awesome experience "
I had a great experience. The staff was extremely friendly and knowledgeable, especially my salesman, Dmityi. I highly recommend checking out there inventory. very happy with my purchase. Purchase price was very competitive and best in the area.
"Easy and comfortable from start to finish!"
I had done some research and was pretty confident that my next car would be a Subaru, but I wasn't in a rush to purchase a car. The entire experience was no pressure; every person I dealt with believes in Subaru and safety (my primary concern) and that is what sold me. I purchased a 2018 Forester and couldn't be more pleased!
MY daughter-in-law told me to see Dimitry to lease a new vehicle. He and everyone at the dealership were great to work with. I had a Mercedes which I loved and just got the Crosstrek which I love just as much and NO premium gas.
I won’t get a car from any other dealer.
Thank you all.
The staff was very helpful and knowledgable about the auto and complete in their explanation.
Altogether a pleasant experience.
The auto had a small scratch in the front when picked up but was not noticed till brought home.
"OK could have been better, time-wise"
Salesperson very professional. My appointment was for 11:00am I sat for over a half hour without anyone paying attention to me or letting me know what was going on. Short story, a sales person finally ask me if I needed anything and he got things going. Everyone was very nice, but it was hard to just sit there. Andi was very helpful once we were able to sit in my car and go over all the things I needed to learn about my car. (I arrived at dealership at 10:45, drove out at 12:30). Please thank her again for me
From start to finish my experience was exceptional!! Dmitriy Naumovich was superb!! He was a true gentleman and was walked me through the entire process making it a wonderful experience.
Other Employees Tagged:
Jeff in finance
One of the easiest car transactions I've done. Dmitriy did a great job of explaining my options and helping me through the lease, Rodney was super helpful and patient, and Andy (Paola) did a great job of explaining my new vehicle to me and all it's features. Plus, she's just a a sweetheart!
"Great intro, confusion & lack of communication to get it hom"
- Drove from SE CT to buy my first
I was introduced to your dealership when I went online for a car, connected with Margarita and had all my questions answered. We basically did everything over the phone and that was a huge help since I drove over an hour to put down money and start paperwork. I met a salesman at the door who knew I was coming but I didn't understand how you all work so I was a little put off to not meet Margarita right away. Dimitry was fine and answered all my questions. As I needed time (3-7 days) to wrap up the sale of my old car, I tried to make changes to our original conversation via email. When I arrived at the dealership to finish with Rodney, none of the email notices were communicated and I was put off. As I was getting shown through my new car I was kind of shocked to see my salesman leave for the night before I left. Granted I needed a few minutes to figure something things out before I started driving home during rush hour and I was there after the dealership closed, but I was literally the last man standing, aside from someone who drive on the lot to look around. It was alot of shuffling between people and some important (to me) aspects were lost in that shuffle. Love the car. Loved the introduction to the dealership by Margarita. The rest of the process felt pretty average.
I went to this dealer after speaking with a few in the area. They were by far the nicest, most down to earth individuals that I have ever worked with when buying my car.