Dmitry Chekhlatyy

Will Butler was very professional, attentive, and provided great customer service. He didn't hassle or pressure me, Will went above and beyond to ensure I was comfortable, compentant and confident provided great customer service. He didn't hassle or pressure me, Will went above and beyond to ensure I was comfortable, compentant and confident during the whole process. I was able to tell him what I was looking for which included the year, make and .model. He found it and had it transferred next day. Despite the dealership double booking which caused him to be back and forth between me and another couple, Will did his best to make sure I didn't feel dismissed or neglected. I appreciated his efforts, I was there with a newborn. I left as a satisfied customer in the car I wanted. More

Report | Print

Will Butler was incredibly professional, attentive, and provided outstanding customer service throughout my entire experience. He never hassled or pressured me, and instead went above and beyond to ensure provided outstanding customer service throughout my entire experience. He never hassled or pressured me, and instead went above and beyond to ensure I felt comfortable, competent, and confident every step of the way. I was able to clearly communicate what I was looking for—including the year, make, and model—and Will delivered. He found the exact vehicle and had it transferred the very next day. Even though the dealership had double-booked appointments, requiring Will to juggle between me and another couple, he still made a sincere effort to ensure I didn’t feel dismissed or neglected. His attentiveness was especially appreciated, as I was there with a newborn. Thanks to Will’s dedication and professionalism, I left as a satisfied customer—in the exact car I wanted. I truly appreciated his help and highly recommend him to anyone in the market More

Report | Print

Professional and curious. They had the vehicle that I wanted and was very knowledgeable about the vehicle They had the vehicle that I wanted and was very knowledgeable about the vehicle More

Report | Print

They were amazing and so kind to me and my daughter. Would buy from them again Would buy from them again More

Report | Print

Charles was fantastic! Helped me sell my car last minute on a very tight timeline! The whole team pitched in and the process was a breeze! Helped me sell my car last minute on a very tight timeline! The whole team pitched in and the process was a breeze! More

Report | Print

If I could give 0 stars, I would. My wife asked for an out the door price on a 2025 Sienna XLE and we received about a thousand calls an emails with everything BUT the one thing we wa My wife asked for an out the door price on a 2025 Sienna XLE and we received about a thousand calls an emails with everything BUT the one thing we wanted. Especially annoying was that my wife specifically indicated she wanted to communicate over email, but different people from this place kept calling her or trying to call her. Terrible experience. We bought from DARCARS instead. More

Report | Print

I had the pleasure of working with Joey Cheng on the purchase of my 6th Gen 4Runner. Joey was extremely responsive and helpful during the entire process. I feel that the pricing was extremely competitiv purchase of my 6th Gen 4Runner. Joey was extremely responsive and helpful during the entire process. I feel that the pricing was extremely competitive and fair. I highly recommend Heritage Toyota Owing Mills and will recommend them to anyone looking for a new Toyota! More

Report | Print

It was a pleasure dealing with Heritage Toyota Owings Mills, Maryland. Chano D. King was outstanding. He was very knowledgeable and understood my needs. He was kind, patient and easy to work with. Other Mills, Maryland. Chano D. King was outstanding. He was very knowledgeable and understood my needs. He was kind, patient and easy to work with. Other sales personnel and management were willing to work with me and answer questions. I would highly recommend the dealership and Mr. King. They made buying the car a real pleasure. More

Report | Print

Brian Park and Dimitri were very helpful. Excellent service was given to us. Thank you! Excellent service was given to us. Thank you! More

Report | Print

I have been messaging for a full month, trying to see if my car was finally registered, and everyone I have been contacting is completely unresponsive, him included. I will never be doing business with them my car was finally registered, and everyone I have been contacting is completely unresponsive, him included. I will never be doing business with them again. More

Report | Print