Dominic Bailey

Speedy service, pleasant interactions, job done well. Dominic Bailey was particularly helpful with my questions. Dominic Bailey was particularly helpful with my questions. More

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Larry, Michelle, Dominick and Ashleigh were all wonderful and a great help, made my experience a great one and a great help, made my experience a great one More

by davisteff Verified Customer Verified Customer

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I had an absolutely fantastic experience working with Dominic Bailey at Lakeland Volkswagen! Dominic was kind, patient, and incredibly knowledgeable throughout the entire process. He really took the time Dominic Bailey at Lakeland Volkswagen! Dominic was kind, patient, and incredibly knowledgeable throughout the entire process. He really took the time to listen to what I wanted and helped me find the perfect vehicle. I am completely in love with my new VW Taos—it has everything I wanted and is absolutely beautiful. More

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Give this man, Dominic, a raise! Very kind & easy to work with. Very grateful for Larry in finance too!! Made this whole process smooth regardless of my high maintenance needs! Very kind & easy to work with. Very grateful for Larry in finance too!! Made this whole process smooth regardless of my high maintenance needs! More

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As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen😊 More

by rettacarroll1 Verified Customer Verified Customer

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Had issues with my service that could have probably been overlooked if Jeremy wasn’t so unprofessional. From him not alerting me that they were missing a part for my service 2.5 hours after it started, to t overlooked if Jeremy wasn’t so unprofessional. From him not alerting me that they were missing a part for my service 2.5 hours after it started, to telling me he was surprised that I was right about what I suspected the issue with the car was because of my occupation, then telling me it wasn’t under warranty when I was quite sure it was. I made three separate trips to this Volkswagen for the same fix, which like I said, could have been overlooked if Jeremy wasn’t so disrespectful. He ended my experience by keeping my car until after business hours and having me pick it up after they closed, and then telling me outside at my car door (conveniently away from any other employees or cameras), “I hope we never have to see you again.” This statement was so shocking to hear from him after a month-long saga of coming to Lakeland Volkswagen for multiple different services, in which Lakeland Volkswagen and Jeremy made multiple missteps that caused inconveniences for me as a customer. I was fine to accept that mistakes are made and one day return if I needed assistance with my car again, but since Jeremy has told me that he, and maybe even everyone there, hopes he never has to see me again, I’ll drive as far as I have to in order to go somewhere else (which won’t be far, there’s Brandon, Wesley Chapel, North Tampa, in the other direction Orlando SW, Clermont). If Jeremy is going to be passive aggressive and unprofessional towards customers when he feels they have embarrassed him at work, then he shouldn’t work with customers and should take some time to self reflect and improve his service skills. Nobody likes going to get work done on their car, especially at a car dealership, and Jeremy somehow found a way to make it even worse. I could have written this review more concisely but I decided to put in about as much effort as Jeremy did while assisting me, so if it seems like I could have done better that’s why. More

by volksimini Verified Customer Verified Customer

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Everyone was so nice & professional! Dominic went above and beyond for us and we couldn’t be happier Dominic went above and beyond for us and we couldn’t be happier More

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My husband and I had been car shopping at several dealerships. As I am only 5’-0” tall, I needed to sit in many to find which would give me best visibility along with comfort. After having researched dealerships. As I am only 5’-0” tall, I needed to sit in many to find which would give me best visibility along with comfort. After having researched at each to include the Lakeland VW dealership. We returned to Lakeland VW because it was by far the best experience. Friendly, very informative and not pushy. Our salesman, Dominic Bailey, really helped me choose the one that was best for me. I will be recommending Lakeland VW and Dominic Bailey. More

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Overall great experience! From looking at cars to financing, everything and every department was knowledgeable and kind. From looking at cars to financing, everything and every department was knowledgeable and kind. More

by MILLC24 Verified Customer Verified Customer

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Dominic did an Excellent Job in my search for a Tiguan. Jeff n Larry great to work with! Enjoying my new Tiguan this Christmas Season ! Jeff n Larry great to work with! Enjoying my new Tiguan this Christmas Season ! More

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