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BMW and Mazda of Crystal Lake
Crystal Lake, IL
612 Reviews
Since 1983 we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 05, 2025
Michelle and BMW of Crystal Lake were exceptional.
I live in Wisconsin but identified the vehicle I was interested in online. After attempting to purchase the vehicle through my local dealership I c
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by Dbryant252
June 03, 2025
Coming from MKE.
I had been combing Autotrader, Carmax, FB Marketplace and BMW dealers for 2 months. I was honestly getting more and more neurotic by the day... Waiti
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by ericstrande
May 22, 2025
Whole team here from sales to front office to finance
and even the GM is a pleasure to work with. Will, Heather, Leah, Dan are the reason I bought my car from BMW. Thanks for the great work and all what
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by Sid
Dealership Inventory (113 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Authorized Accessories Store
- Drive-In Service
- Free Loaner Cars
- Vending Machines
- Authorized Parts Store
- Customer Lounge Area
- Pet Friendly
- Television
- Instant Financing
- Home Delivery
- No Contact Transactions
- Express Service
- Free WiFi
- Virtual Appointments
- Free Drinks
- Shuttle Service
- Home Test Drives
- Quick Lube
- Free Coffee
- Automated Car Wash
