Dominic Salazar

Reliable Nissan responded

We are delighted to hear about your satisfaction with your new Rogue! It sounds like you made an excellent choice with this vehicle. We're especially pleased that our team members provided you with such a positive experience during your visit. When customers feel genuinely cared for throughout their car-buying journey, it makes all the difference. Your feedback about working with our staff reinforces our commitment to delivering exceptional service. We hope you enjoy many wonderful adventures in your new Rogue, and thank you for choosing Reliable Nissan for your automotive needs.

Reliable Nissan responded

We are utterly delighted to hear about your wonderful experience with our team! It means so much to us that we could help your family find the perfect vehicle that meets your needs. We truly value customers like you who take the time to share their positive experiences. Your kind words about our team's dedication and care motivate us to continue providing exceptional service to every family who walks through our doors. We appreciate your trust and look forward to serving you again in the future!

Reliable Nissan responded

We are honored to receive your wonderful feedback about your experience with us. Your kind words about our friendly service and commitment to excellent customer care truly mean the world to us. It brings us great joy to know that we met your expectations and that you felt valued throughout your visit. We are thrilled that you would recommend Reliable Nissan to others, as your trust and confidence in our team motivates us to continue delivering the high-quality service our customers deserve. We look forward to serving you again in the future and maintaining the standard of care that made your experience a positive one.

Reliable Nissan responded

It's unfortunate to hear that you feel this way about your recent experience. We understand your frustration, and your feedback is valuable to us. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work toward a resolution.

Reliable Nissan responded

We’re truly sorry to hear that your experience did not reflect the level of care and professionalism we strive to provide every customer. Your comments about customer handling and post-sale support are very important to us, and we’d like the opportunity to learn more so we can make things right. At your earliest convenience, please reach out to our General Manager, Dominic Salazar, at customerrelations@reliablenissan.com

Reliable Nissan responded

It’s clear from your comments that our team did not deliver the level of attention, care, and follow-through that you deserved when purchasing your new vehicle. We are particularly concerned about the issues you highlighted regarding the condition of your vehicle at delivery, including dirt, stains, scratches, and missing accessories, as well as the chip on your key fob. This is certainly not reflective of the experience we want our customers to have, and we understand how disappointing this must have been, especially after such a significant investment. Dominic Salazar, our General Manager, would like the opportunity to personally address your concerns and work toward a resolution. Please reach out directly at customerrelations@reliablenissan.com. .