Dominic Salazar | Page 3

Reliable Nissan responded

We are honored to receive your wonderful feedback about your experience with us. Your kind words about our friendly service and commitment to excellent customer care truly mean the world to us. It brings us great joy to know that we met your expectations and that you felt valued throughout your visit. We are thrilled that you would recommend Reliable Nissan to others, as your trust and confidence in our team motivates us to continue delivering the high-quality service our customers deserve. We look forward to serving you again in the future and maintaining the standard of care that made your experience a positive one.

Reliable Nissan responded

It's unfortunate to hear that you feel this way about your recent experience. We understand your frustration, and your feedback is valuable to us. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work toward a resolution.

Reliable Nissan responded

We’re truly sorry to hear that your experience did not reflect the level of care and professionalism we strive to provide every customer. Your comments about customer handling and post-sale support are very important to us, and we’d like the opportunity to learn more so we can make things right. At your earliest convenience, please reach out to our General Manager, Dominic Salazar, at customerrelations@reliablenissan.com

Reliable Nissan responded

It’s clear from your comments that our team did not deliver the level of attention, care, and follow-through that you deserved when purchasing your new vehicle. We are particularly concerned about the issues you highlighted regarding the condition of your vehicle at delivery, including dirt, stains, scratches, and missing accessories, as well as the chip on your key fob. This is certainly not reflective of the experience we want our customers to have, and we understand how disappointing this must have been, especially after such a significant investment. Dominic Salazar, our General Manager, would like the opportunity to personally address your concerns and work toward a resolution. Please reach out directly at customerrelations@reliablenissan.com. .

Reliable Nissan responded

Thank you for sharing your concerns. Your feedback is important to us, and we take these matters seriously. We want to work to restore your confidence in our service. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can discuss your specific concerns and work toward a resolution.

Reliable Nissan responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about receiving professional service and quick notification means so much to us. We understand how important it is to have your vehicle ready when promised, and we're glad we could deliver on that commitment. Thank you for taking the time to share your experience.

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between. Enjoy your vehicle, and thanks again for choosing Reliable Nissan!

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

Reliable Nissan responded

Thanks for your feedback! It's great to hear you appreciated Bryce's efforts. We love seeing our team members dedicated to making sales, even in unique situations. Your support means a lot to us!