Don Davis | Page 15

great experience This is my first Honda, and right away - great experience buying it. This facility is absolutely top notch. Friendly people and excellent management! This is my first Honda, and right away - great experience buying it. This facility is absolutely top notch. Friendly people and excellent management! The whole process was a breeze. Roland Gomez did a great job covering all the aspects of the process. He is definitely a very knowledgeable guy, and was extremely helpful. He never pushed me to make my decision, and I felt like I was in control all the time. So different from all of my previous experiences in these situations. Thank you very much, Roland! This dealership is extremely well organized. Kudos to Don Davis for doing wonderful job making it that way. I will certainly be back ... More

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Nick Poole Is The MAN I can't express my thanks enough to Nick for his interest in me as a customer as well as his patience with me during the negotiation process. Nick kne I can't express my thanks enough to Nick for his interest in me as a customer as well as his patience with me during the negotiation process. Nick knew his stuff and was very friendly. No pressure at all during the entire sale. He worked to get what we needed, not what he wanted to sell. One major highlight is how he sat in my new Civic with me to go over all the features and explain how all functions work in the vehicle. He spent a great amount of time with me trying to get a feature set up on my phone to link to the Civic. He made sure my needs were met before moving on to someone else when most salespersons would rush me out to move on to their next sale! Nick is the man. See him for your new car purchase. It's that easy. More

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An Excellent Customer Experience Valley Honda and it's team of professionals dedicated to customer satisfaction won our business heads and tails over the competition where we had prev Valley Honda and it's team of professionals dedicated to customer satisfaction won our business heads and tails over the competition where we had previously purchased 7 Honda vehicles. Before you visit Valley Honda, reach out for Katy Meyer who at this point is the best customer experience professional, in an automobile sales capacity, that we have ever had the pleasure and good fortune to work with. Tell her "Just Jim" sent you. More

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Friendly and wanting to make your experience the best! I thought that everyone we encountered to be friendly and wanted to make sure we were comfortable. It was our first new car and the service was great. I thought that everyone we encountered to be friendly and wanted to make sure we were comfortable. It was our first new car and the service was great. They wanted to make sure we were happy. It was a pleasant experience. I would recommend them; Mario Morath was super! Thanks! (and thanks to Don, Kevin and Stephanie! {And Allen, hope he is doing well in L.A.}) More

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Sixth Honda Purchase Nick and Don, We wanted to write just a quick note of thanks, for a buying experience that was second to none. Your help has always been appreci Nick and Don, We wanted to write just a quick note of thanks, for a buying experience that was second to none. Your help has always been appreciated, especially most recently. All of the cars we have bought with your help from Valley Honda have been perfectly maintained and serviced. Thank you for your personal help in selecting them, your friendship has been especially welcomed by us. We will certainly recommend you to our friends. Sincerly, Niko & Irena More

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pre owned accord Valley Honda is amazing! I thank everyone that worked with me. Everyone was very patient with the questions I had and went above and beyond to get me Valley Honda is amazing! I thank everyone that worked with me. Everyone was very patient with the questions I had and went above and beyond to get me where I needed to be. From my sales person Brittany to the management team (Jab & Don). Thank you all for your hard work! I love my Accord!! More

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Valley Honda - We are home again ! My wife was a driving factor in coming back to Honda. You see we purchased our first Honda in 1984. I loved that car, and purchased three more from My wife was a driving factor in coming back to Honda. You see we purchased our first Honda in 1984. I loved that car, and purchased three more from that OTHER dealership. We went back to look at Honda's there, and they would not even give us the time of Day. (BIG MISTAKE). So my wife drove to Valley Honda, walked in and looked into a 2014 CRV. After a few minutes, a gentleman approached her and asked if she had any questions. He said that she should take her time, and see him with any further questions about the CRV. That man was Nick Poole. After ten minutes my wife asked Nick questions in rapid fire. Nick accepted each question, and answered every one of them. He then took us on a test drive, and getting back in the Honda was like going home after a long tour of duty. Everything in the vehicle was right where it was suppose to be, and seat felt like sitting in your favorite chair. Nick took us through the entire dealership. Showed us their inventory, service shop, parts department, and waiting area. The whole building is so clean, you could eat dinner in the service department. Upon our return to the showroom we were introduced to the Sales Manager, Kurt, and then the Owner of the dealership, Bob. On the night we picked the vehicle, General Manager, Don introduced himself to my wife, gave her his card and told her she could call him anytime with any question she may have in the future. It was easy to see why everyone in this dealership is professional. You are truly back home when you walk into Valley Honda. Needless to say we took home a Honda again. Thank you Nick for taking the time to answer every question, and best wishes to you and Valley Honda. More

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Jack rocks! We have been in a very difficult financial situation and our sales rep, Jack Davis, and the general manager, Don Davis, did everything they could to h We have been in a very difficult financial situation and our sales rep, Jack Davis, and the general manager, Don Davis, did everything they could to help us get the right car for our family. We feel truly blessed to have worked with such excellent people and will only be purchasing our cars from Valley Honda from now on. More

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Grade A staff as well as a customer oriented business plan Throughout the entire searching and buying process, all employees that I listed helped to make the experience worth while. Although Valley Honda did Throughout the entire searching and buying process, all employees that I listed helped to make the experience worth while. Although Valley Honda did not have my specific car on the lot, they made sure to keep in constant contact with me to let me know what was going on in regards to location and delivery. When showing me the car and sitting me down to go through the special features and all questions, it was extremely easy to follow and was able to drive off the lot with no unanswered questions and no confusion. Dan Pantalone was very generous with us as well and even took some time out of his day off in order to help us out. Could not be more satisfied with the service, sale, and overall customer experience. More

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A great and easy experience. Buying my new Honda this past month at Valley Honda in Aurora, IL as it is our 4th one from this dealership, I very much enjoy the great service and Buying my new Honda this past month at Valley Honda in Aurora, IL as it is our 4th one from this dealership, I very much enjoy the great service and quality professional help. My salesman Randall Rosen is a great person and was very honest and up front and it took no more than about an hour to get all the proper paper work done and they made me a very fair offer. Don Davis the General manger runs a VERY good and sound operation at Valley Honda and all the little details that many sales people don't follow up on, he and his sales team take care of their customers and represent the Honda brand very well. Because of people like Mr. Davis and Randall Rosen at Valley Honda and their great service department, we will be driving Honda's for many years to come. I highly suggest and recommend Valley Honda in Aurora, IL and their team always. They do a GREAT JOB always. More

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