Don Davis | Page 14

Superb Customer Experience From the moment I first arrived at the dealership to driving off the lot with my new 2015 Accord EX-L V6, the entire staff at Valley Honda made me fee From the moment I first arrived at the dealership to driving off the lot with my new 2015 Accord EX-L V6, the entire staff at Valley Honda made me feel genuinely welcome and appreciated as a valuable customer. Not once did I feel pressured, misdirected, mislead, or viewed as a wallet. In fact, my experience with Jack Davis was how I wish every car deal went down - honest, open, and helpful. Jack and Don Davis bent over backwards to get me into exactly what I wanted in a 36 month lease. I couldn't be happier and I highly encourage anyone in the Chicago area to give Valley Honda a chance to earn your business. More

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Great experience! Second time buying a car from here and each time has been a really great experience. Definitely would recommend to anyone I know!! Was a pleasure wo Second time buying a car from here and each time has been a really great experience. Definitely would recommend to anyone I know!! Was a pleasure working with Joe Barsalona and Don Davis!! More

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New HRV Owner! We worked Brittany on the purchase of our new Honda HRV. Buying a new vehicle can be stressful but Brittany handled all of our questions with grace a We worked Brittany on the purchase of our new Honda HRV. Buying a new vehicle can be stressful but Brittany handled all of our questions with grace and a big smile. We left not only with our new car but with a total positive experience. Thanks to both Brittany and Don! More

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Hands Down Best Experience to Date! I dread stepping foot on a dealer lot, it gives me anxiety. Most all sales people are pushy and I feel like they don't listen cause all they care abo I dread stepping foot on a dealer lot, it gives me anxiety. Most all sales people are pushy and I feel like they don't listen cause all they care about is making the sale. That was not the case at Valley Honda. I live in Janesville, WI therefore, it was important for the financing side to be as complete as possible before making a 2 hour drive to find out if the deal would or wouldn't work for me. Within a matter of minutes after sending the online information request, Julie contacted me. She was very pleasant to work with and incredibly helpful. Not long after, Randall contacted me to give me some more information on the CX-9 I was interested in. What I appreciated is that he never once tried to push me into a new vehicle, he instantly became my favorite car sales man of all time. Julie, the finance team and Randall together were able to get my paperwork completely approved and ready for signing before I even stepped foot inside the dealership, making the purchasing process that much easier. We did have an issue with the vehicle when we were driving back to WI however, the manner in which it was handled was beyond impressive. The service team owned responsibility and went above and beyond to ensure it was not only corrected but that we were completely satisfied. During that process the GM took time out of his day to chat with us and be sure the situation was handled and that we were well taken care of. A member of management followed up halfway through my drive home to be sure everything was still okay and Randall followed up a couple days later. I will be referring all my family and friends to Randall for any future car needs, he (and the whole Valley Honda team) were an absolute pleasure to work with!! Thank you to all of you! More

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Just bought a new honda odessy! Dealership was great and timely. They had us a car in two days to accommodate our schedule and need. All sales personnel were attentive and were wil Dealership was great and timely. They had us a car in two days to accommodate our schedule and need. All sales personnel were attentive and were willing to work with us! More

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Thanks is not enough I felt as if I wasn't being "sold" as much as I was listened to the moment I walked onto the car lot until I left. I had recently been in an accident I felt as if I wasn't being "sold" as much as I was listened to the moment I walked onto the car lot until I left. I had recently been in an accident where my car was deemed a total loss and my heart was broken. I had been to other dealerships in the surrounding areas and did not feel as if anyone was listening to my needs. Nick actually took the time, listened to me, and gave me options to allow me to make the right decision without any pressure. He was accommodating when I asked if my best friend could come the next morning to test drive and help me pick out my car. He came in early the next day so he could be the one to set up everything so I could drive off the lot as a first time Honda buyer. More

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Best experience ever! It was a pleasure doing business with Valley Honda from start to finish! Julie in the business office, Jaime the sales rep and also the person we work It was a pleasure doing business with Valley Honda from start to finish! Julie in the business office, Jaime the sales rep and also the person we worked with on the financing could not have been nicer and more helpful. I love the CRV and the customer service was top notch! I will definitely recommend this dealership to everyone I know! Thanks More

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Great service, very friendly environment and good price They will do their level best to satisfy your experience at Valley Honda.... Friendly environment and very helpful staff. Looking for a car Valley Hon They will do their level best to satisfy your experience at Valley Honda.... Friendly environment and very helpful staff. Looking for a car Valley Honda is a place to start. More

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Excellent sales experience! I have purchased several vehicles from Valley Honda in the past, and what keeps bringing me back hands down, is Don Davis. He is a man of integrity an I have purchased several vehicles from Valley Honda in the past, and what keeps bringing me back hands down, is Don Davis. He is a man of integrity and always takes excellent care me! He had three wonderful people assisting me that I had the pleasure to meet. Kurt , who was very cordial and helpful, and Katy and Tyler who were my sales associates. Tyler was very friendly and ready to help in any way, and I can't say enough about Katy. She was extremely knowledgeable and waked me through everything on the vehicle. She also made me very comfortable with all the new technology, which is very important to me. This was an excellent sales experience! Thanks again to all of you. Allison Kozloski More

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Great Experience I had an excellent experience purchasing my new Honda CRV 2015 last weekend. Outstanding work by Jeremy Andrews who demonstrated great professionalism I had an excellent experience purchasing my new Honda CRV 2015 last weekend. Outstanding work by Jeremy Andrews who demonstrated great professionalism and at the same time being extremely friendly and very responsive. Must mention care and sensitivity demonstrated by Don Davis and Kurt Gonzalez who were most helpful too. At every point during the process, I felt confident and comfortable dealing with them and they were very straight forward with us. My friend recommended me to this place and I sure to recommend mine ...... Thanks Jeremy and team More

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