Don Jacobs
Don Jacobs at Klaben Chrysler Jeep Dodge Ram
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Don Jacobs | Page 34

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
827 Reviews

I have been assisting customers with their automotive needs at Klaben since June of 1981. I have always enjoyed selling Chrysler products. It is a product that I know and trust. My wife and I have lived in Tallmadge for almost 20 years and enjoy traveling whenever time allows. 330-673-3139 ext 531

Dealership Experience

43 yrs

Industry Experience

43 yrs

5.0

827 Reviews

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827 Reviews of Don Jacobs

February 15, 2019

Dealership Rating
Employee Rating

It’s a Jeep Thing! It’s a Jeep thing or so I’m told! This is my first Jeep purchase because 2 friends who recently purchased Jeeps highly recommended the vehicle and one More

by Cmkiss1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Caleb Jacobs

February 13, 2019

Dealership Rating
Employee Rating

2019 Ram Rebel Don was great. Always a pleasure working with him in sales. This is my 5th Vehicle from Klaben. I see no reason to go elsewhere More

by RebelJosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Kim Devlin

February 13, 2019

Dealership Rating
Employee Rating

Wouldn't go anywhere else My wife and I just purchased our third vehicle from Klaben Jeep. As always we returned requesting our salesman Don and his son Caleb. Don and Caleb pu More

by Mattandmelinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin , Caleb Jacobs

February 11, 2019

Dealership Rating
Employee Rating

Nothing to say they could not find the problem but made ever Great effort on there part to try and find the problem. It was just one of those flukes it would not repeat the error at that time More

by bruceabaker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Corey Graham

February 05, 2019

Dealership Rating
Employee Rating

Only the best !!! I am so thankful to Chuck Lindon and Gilbert Perrine for the wonderful treatment I received when looking for a vehicle. No stress, no xx, no hidden c More

by Fiorentino, Jeanette
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin , Chuck Lindon, Gilbert Perrin

February 01, 2019

Dealership Rating

Very disappointed I have waited almost a week to give this review because I can’t even believe what happened there. So after waiting for an hour and a half for an oil c More

by RICK.HENLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Corey Graham, Justin Stinnett

Feb 04, 2019

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback regarding your recent visit to our service department. I sincerely apologize for your experience, both in pricing being higher than you anticipated as well as with the odor that was present when you got into your vehicle. We should have explained the pricing up front during write up so we could have addressed any questions at that time, also more care should have been taken so that the vehicle's interior smelled the same when you got back in it as when you left it with us. We failed on both counts, no excuses. Your comments will be shared with our entire team as we decipher the reasons for a customer's dissatisfaction, and then take the responsibility to prevent the same things from happening again. If there is anything that I can try and do for you at this point, please let me know. Just know that we use all feedback as a means for us to realize opportunities for improvement. Thank you again for providing your comments and I apologize once more for your experience. Mike VanHoose, mvanhoose@klaben.com.

January 14, 2019

Dealership Rating
Employee Rating

Service Justin was great to work with and I will surely be back if I need service . Don was helpful in getting me in to see Justin. Always a pleasure working More

by GERGELY.RUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Stinnett, Mike Hall

January 04, 2019

Dealership Rating
Employee Rating

My experience was fantastic The reason why my recent experience was fantastic is they make buy/leasing a vehicle very simple and easy. You always hear of that one dealership fro More

by AUDIOMAN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Devlin

January 02, 2019

Dealership Rating
Employee Rating

Klaben made buying simple and pleasant! After owning Toyota’s for many years I decided to test drive a 2019 Ram truck. I was amazed at the quality and comfort of the drive. My salesman Don J More

by Stevespat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Devlin, Jeff Reider

December 19, 2018

Dealership Rating
Employee Rating

Leasing was fast and easy Dealership was very clean sales people were very friendly finance person explained everything Silver and was well lit could inspect the car is very we More

by GBOWTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Devlin, Justin Stinnett

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