Don Post | Page 3

Job was completed on time and Don was super helpful. Nice to have a loaner vehicle! Nice to have a loaner vehicle! More

by leblanc33_m Verified Customer Verified Customer

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Wonderful and professional service. I was impressed with mechanics knowledge and expertise. Highly recommend this dealership. I was impressed with mechanics knowledge and expertise. Highly recommend this dealership. More

by Simahj2001 Verified Customer Verified Customer

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I’ve used this dealership quite often over past 8 years I have been in Salem . They have met our retirement needs in vehicles both in the Acura sector and MB sector and in sales and service . Staff are fully have been in Salem . They have met our retirement needs in vehicles both in the Acura sector and MB sector and in sales and service . Staff are fully available to meet our needs . I would not want to switch dealerships or vehicles at this stage of life! More

by David Kepkay Verified Customer Verified Customer

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Always super nice and helpful. Very clear about costs and always on time. I recommend them. Very clear about costs and always on time. I recommend them. More

by barbie Verified Customer Verified Customer

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I took my C250 in for its B Service. It was discovered that I needed to replace my battery. Don left a message for me to call him but for some reason it didn’t come through. After a coup It was discovered that I needed to replace my battery. Don left a message for me to call him but for some reason it didn’t come through. After a couple hours Don asked his assistant to call me and explain what was found. He gave me all the pertinent information and I said to go ahead and replace the battery. As always, everything was handled in a very professional manner. I’m always happy with the service here. More

by JOTAYLOR Verified Customer Verified Customer

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My experience with the staff was excellent and my car was fixed and returned in the time they said it would be so i could not be happier. Thanks fixed and returned in the time they said it would be so i could not be happier. Thanks More

by GREGMADDIEM Verified Customer Verified Customer

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MB Salem has always taken great care of me and my vehicles and their customer service is second to none. vehicles and their customer service is second to none. More

by Bruce.jaqua Verified Customer Verified Customer

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I experienced a frustrating situation with maintenance service on my car. I took my car in for annual service and also had a new car battery installed. A few days later the auxiliary light came on so I re service on my car. I took my car in for annual service and also had a new car battery installed. A few days later the auxiliary light came on so I returned the car to address this issue. When I went to pick up my car, the driver door would not lock so I instead had to leave my car to have this new issue fixed. I received a call the next day saying it would be another day because the wrong part was ordered. The following day I received another call saying it would be another day because the wrong rivets were ordered. When I finally picked up my car I discovered after driving off that my car doors did not automatically lock as usual. I also discovered that I could not open my driver door even though my automatic key was with me so I had to manually push the open button on my key to unlock the door and in addition the car door alarm did not work either. Once again I had to return my car to have the computer system for the door reworked. All this caused needless inconvenience and frustration. Why didn't the car technicians check all these factors on the door before releasing my car? More

by PUENTESFAM Verified Customer Verified Customer

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My SUV is now past the 100,000 mile mark and still operating flawlessly with service from this dealer. operating flawlessly with service from this dealer. More

by LARSG1F Verified Customer Verified Customer

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Honest, caring, pay attention to detail, friendly, knowledgeable,overall amazing customer service. I will continue coming to this facility for my Mercedes service. knowledgeable,overall amazing customer service. I will continue coming to this facility for my Mercedes service. More

by Bob Long Verified Customer Verified Customer

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