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Don Ratajski
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75 Reviews
75 Reviews
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75 Reviews of Don Ratajski
February 07, 2019
Horrible Experience When I purchased my car a month ago everything went perfect until I managed to hit a pothole and needed service (I didn’t want to go anywhere else bec When I purchased my car a month ago everything went perfect until I managed to hit a pothole and needed service (I didn’t want to go anywhere else because of my pleasant experience when purchasing). My service advisor just seemed not concerned at all with my case. I had to call a numerous amount of times to try to figure things out or even get in touch. Considering I’ve never had to get my insurance involved I was a little lost and my advisor made me feel so unimportant. When I picked up my car after RBM had it for a month and it was extremely dirty. And overall everything was just a stressful process, will definitely visit another Mercedes Benz Dealership. More
by Annahmoore1
Helpful 
January 31, 2019
Great Service, no pressure sales Highly recommend the dealership in general, and Mr. Andy Sayers in particular. He made the whole process smooth, simple and provided great customer s Highly recommend the dealership in general, and Mr. Andy Sayers in particular. He made the whole process smooth, simple and provided great customer service from the first contact! More
by Carlos
Other Employees Tagged: Tom Ahern, Andy Sayers
January 29, 2019
Great dealership Great buying experience, Friendly, no hassles transaction. The vehicle check out was very informative. The facility was immaculate and everyone we Great buying experience, Friendly, no hassles transaction. The vehicle check out was very informative. The facility was immaculate and everyone we were in contact with were very friendly. More
by Stewart
Other Employees Tagged: Andy Sayers, Sharon Thompson
September 29, 2018
AMAZING RBM of Alpharetta is without question the BEST auto dealership in the land. Trust me I have bought more cars in different states and not one dealer co RBM of Alpharetta is without question the BEST auto dealership in the land. Trust me I have bought more cars in different states and not one dealer compares to RBM of Alpharetta. Bill Favini is by far the best sales consultant. Bill is knowledgeable but in a such a way that you feel like you are talking to friend who will guide you with the best intentions. RBM of Alpharetta treats you like a very special person.Lisa Brennan in finance was very honest and professional\, a pleasure to work with. From the front door greeting, to the consultation everyone you encounter is friendly and offers a great smile. this is my second vehicle purchase so I have experienced service as well. The service department is just as amazing. Greeting you, by name when you arrive to guiding you through the entire service experience. This dealership is simply a great experience, kudos to all that have built such a fine place and to all that continue to keep it that way!!! More
by Kalin463
Other Employees Tagged: Bill Favini, Lisa Brennan
September 01, 2018
stress free auto purchase working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. More
by Butch123
Other Employees Tagged: Mary Brown , Kagan Scott
February 22, 2018
Repair scratch and dent on back panel of car. Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of th Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of their customers. More
by td
February 11, 2018
Great Don has been great and my overall experience has been great also they have been flexible and fast in getting my car fixed and their show room is nice Don has been great and my overall experience has been great also they have been flexible and fast in getting my car fixed and their show room is nice n clean More
by Texted
February 09, 2018
Best Dealer I have ever dealt with I have had 3 cars serviced at this dealership, Don Ratajski is the most knowledgeable service Person I have ever dealt with. And I have worked I have had 3 cars serviced at this dealership, Don Ratajski is the most knowledgeable service Person I have ever dealt with. And I have worked with over 7 dealerships in Atlanta over the past 25 years. Way to go RBM-thanks! More
by Tom
Other Employees Tagged: Dan Berry
February 09, 2018
Thanks for the great service We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent questions, we scheduled a service call all while the vehicle was inbound to Atlanta from Tennessee! Steve and the “guys in the back” are always great to work with, they always return calls, texts and emails promptly. They know the Mercedes product and have never failed us. More
by Puppy Pipeline
Other Employees Tagged: Andrei Bucatari, Steve Byrd , Carl Denton, Jody Shellenbarger
January 28, 2018
5 star experience!!! We had a great experience with the purchase of our "new" car. Everyone we met was pleasant and very helpful. The easiest car buying experience I hav We had a great experience with the purchase of our "new" car. Everyone we met was pleasant and very helpful. The easiest car buying experience I have ever had!!!! Andy Sayers was our salesman and he was personable and very knowledgeable about the products he sells. this is our first Mercedes and I feel confident that it wont be our last!! More
by Love My MB SUV
Other Employees Tagged: Tom Ahern, Diane Evans, Andy Sayers
