Don was born and raised in Baltimore, MD but has lived on the Eastern shore most of his life. He comes to us from an extensive retail background and is customer driven. Don likes to spend his free time with his wife, two children and their dog Rex. In his spare time Don is an active member at his Church, loves to work on cars, and when not working outside or around the house he is supporting his hometown football team the Baltimore Ravens.
Read moreDealership Experience
11 yrs, 3 mos
120 Reviews
Write a Review120 Reviews of Don Scullen
April 29, 2019
Don Scullen Rocks I can't say enough about Don and my entire Gateway experience. Don is the consummate professional, knowledgeable, caring and very funny. The minute I can't say enough about Don and my entire Gateway experience. Don is the consummate professional, knowledgeable, caring and very funny. The minute I met Don I knew we were fortunate enough to be once again paired with a wonderful salesperson. He was fabulous to work with and that included my trade in. From selection to trade in, to delivery we were so very pleased. I even texted Don for my VIN number and he was back to me in literally one minute with it, and did not mention to me that I had it on the sales paperwork. I noticed it after I had received his reply. We took delivery of the car today and I had to call him twice! Ok, so I am not thinking a car door should have to be open to actually shut the car off and I stared at every button and not once did I recall that the radio stayed on til you open the car door. He told me and we had a good laugh. Everyone, should be so fortunate to deal with Don. I honestly have to say this is my second experience with Gateway and it will not be my last. I worked in the past with Wendy Schiavone, who is a gem and while this was my first opportunity to work with Zach Nagler, he too meshed well with the rest of the team. While not involved with this transaction, I have used the service department and they too are top notch. In fact, I had my car in for routine service and I had a visiting relative that had a problem with her car and they squeezed her in at the same time. Thanks to one and all. Suffice to say. This is the gold standard for a dealership. More
Other Employees Tagged: Zach Nagler, Wendy Schiavone
March 12, 2019
2018 Chevy Sonic purchase i would like to personally thank Brian, Don and Zac for a professional and courteous sales transaction from an out of state buyer from New York on Fe i would like to personally thank Brian, Don and Zac for a professional and courteous sales transaction from an out of state buyer from New York on Feb 28 2019, upon finding the car in the only color i wanted online on there website, i have to honestly say, the complete sales transaction was as streamlined and straight forward as you can get .The car was represented as being as close to new as you can get with 3,770 miles on it upon arriving at the dealership after my 5 hour drive from long island new york and seeing the car hands on i was actually very impressed with the straight forward description of the car along with the look and layout of the dealership. I would also like to thank Don for for following me down 3 miles to Hertz in Salisbury to return my one way rental. Thats what i call customer service Thanks again guys keep up the good work. More
Other Employees Tagged: Brian Kang , Zach Nagler
February 28, 2019
Very efficient yet caring Time spent to introduce us to your Outback & Forester Suv's...made us feel comfortable without pressure ; showing us all options plus allowing a test Time spent to introduce us to your Outback & Forester Suv's...made us feel comfortable without pressure ; showing us all options plus allowing a test drive ! Liked being able to discuss concerns & open minds to a product we knew nothing about ! Dog Tested ! More
Other Employees Tagged: Zach Nagler
February 22, 2019
Wonderful car buying experience Don made buying my second Crosstrek a wonderful experience! Don found the car I wanted with no problem . During the whole process Don always answered Don made buying my second Crosstrek a wonderful experience! Don found the car I wanted with no problem . During the whole process Don always answered any questions I had. This was definitely the best car buying experience I have ever had . More
Other Employees Tagged: Zach Nagler
September 10, 2018
Appreciate no haggle experience! I have been a Ford customer for decades. Due to recent lack of Ford standing behind their vehicles- manufacturing defects---- I looked at other optio I have been a Ford customer for decades. Due to recent lack of Ford standing behind their vehicles- manufacturing defects---- I looked at other options. Friends told me about their experience at Gateway and they love their Subarus! My sales rep, Don Scullen was amazing! Very professional and focused on meeting my car needs. I am now a proud owner of an Outback. Thank you to Don and the Gateway team for making my buying experience a vey positive experience! More
Other Employees Tagged: Zach Nagler
August 03, 2018
Staff After contacting Gateway Subaru through Carfax, we immediately got a return e-mail from Wendy Schiavon, sales manager, thanking us for our interest an After contacting Gateway Subaru through Carfax, we immediately got a return e-mail from Wendy Schiavon, sales manager, thanking us for our interest and referring us to Don Scullen as our salesperson. Don was very friendly, cooperative, helpful, informative, easy-going, and knowledgeable. We purchased the car and are very happy with our experience and our new vehicle. Would highly recommend Gateway Subaru and their staff. More
Other Employees Tagged: Jeff Little , Wendy Schiavone
July 20, 2018
Another awesome buying experience This is our second buying experience with Don at Gateway! And as always we received the most exceptional service. From Don to Wendy and the finance ma This is our second buying experience with Don at Gateway! And as always we received the most exceptional service. From Don to Wendy and the finance manager all went well above and beyond. We are in total of awe of our new Subaru Forester! Gateway always provides 100% customer service. Don was very informative in explaining all the features of our new vehicle. I will highly recommend Gateway to my family and friends. Thank you for exceptional service. More
Other Employees Tagged: Wendy Schiavone
July 06, 2018
Pleasant experience This was the best experience I have ever had at a car dealership. Everyone was a pleasure to talk with and were very professional. This is my second This was the best experience I have ever had at a car dealership. Everyone was a pleasure to talk with and were very professional. This is my second Outback, both purchased at Gateway. Don answered all of our questions and Zach was a pleasure to speak and work with. Wendy is running a top notch operation at Gateway. More
Other Employees Tagged: Zach Nagler, Wendy Schiavone
June 03, 2018
Awesome experience. Don was great, honest, and motivated towards making the process of buying a new car a positive one. Jeff was also fantastic in following up, finalizin Don was great, honest, and motivated towards making the process of buying a new car a positive one. Jeff was also fantastic in following up, finalizing the process and taking care of any needs I might have had. Thanks for an awesome experience Gateway. More
Other Employees Tagged: Jeff Little , Zach Nagler
May 06, 2018
Amazing!! My experience with your dealership was outstanding! Everyone was courteous and patient with me. There was no pressure, unlike other experiences I ha My experience with your dealership was outstanding! Everyone was courteous and patient with me. There was no pressure, unlike other experiences I have had when buying a new car. It was a pleasure dealing with you. More

