Don Yu | Page 17

Wow! what an AMAZING and EASY experience I just had purchasing my SUV from the team at this dealership. So! helpful and friendly, it's like if Batman and Oprah had a baby and named it Suburban Toyota o purchasing my SUV from the team at this dealership. So! helpful and friendly, it's like if Batman and Oprah had a baby and named it Suburban Toyota of Farmington Hills. The attention to detail, the friendly and COVID safe environment along with the transparency made me happy walking out with my new SUV. I never thought I would be able to drive a vehicle this nice but with the rate this team got me on my loan and my trade in value; I was able to buy it with comfort and finally put a down payment on a trip to Disney world for my family, unfortunately when I told my kids about Disney, they said No thanks! Take us back to Suburban Toyota of Farmington Hills! The amount of confidence that team has given me with my new ride has already changed things in the past 24 hours, a little pep in my step and nothing stopping me now! I think after 34 years I'm finally starting to grow a beard this morning, and that promotion at work, after they see me in this new beast, Call it mine! The only thing I regret about my experience was not being able to invite Don, Zach and Cody to Thanksgiving this week because of COVID. Next year when this pandemic is over, that invite is being sent. Thanks again to my forever dealership and new friends at the Suburban Toyota of Farmington Hills. You guys rock! -Mike More

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Don is the best. No hassle or hard sell. He knows his stuff and cares about the best needs of his customers. Will buy again from him. stuff and cares about the best needs of his customers. Will buy again from him. More

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Worked with Don for months while I waited for my 2021 Supra to arrive. He always answered all my insane messages and I had a lot. He made the process quick and easy. I paid cash and the total was given Supra to arrive. He always answered all my insane messages and I had a lot. He made the process quick and easy. I paid cash and the total was given to me before I picked up the car which made it easier to get a bank check. I had a VIN early on so I had insurance set up. He explained the car in detail, was always interested in my concerns/questions, etc. he even let me test drive a Supra when they were not allowing test drives. Don, was fun to work with and I Would recommend him to anyone. The mgt and finance dept was very pleasurable to, work with as well. More

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Don worked extremely hard to find me a manual Tacoma to my exact specifications. He did a wonderful job keeping me up to date and I would buy another car from him if the opportunity came up. Thanks f my exact specifications. He did a wonderful job keeping me up to date and I would buy another car from him if the opportunity came up. Thanks for everything don! More

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My experience here was fantastic - I always enjoy working with Suburban and would recommend them to anyone! Don was so helpful, professional, and friendly. He went above and beyond to make sure we we working with Suburban and would recommend them to anyone! Don was so helpful, professional, and friendly. He went above and beyond to make sure we were happy and knew all of the features of our new car. Joe Lehr was also great to work with, he was very responsive to all of my questions and made sure I got my perfect car with everything I wanted! Zach in financing was very efficient and got us taken care of right away and everything was easy and no pressure. All in all they made the experience of buying my new car excellent. Thank you guys! More

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Our salesman, Don Yu was extremely helpful, friendly and very knowledgeable about the vehicle we chose to lease. He found us exactly what we were looking for! In combination with the rest of the team workin very knowledgeable about the vehicle we chose to lease. He found us exactly what we were looking for! In combination with the rest of the team working together we were provided a wonderful leasing experience. We will definitely be recommending Suburban Toyota to others. More

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Don, James, and Mike were the best team I could have hoped for. I had a lot of expectations for my new vehicle and a very tight schedule to accomplish the task. Don helped me build a model that I would hoped for. I had a lot of expectations for my new vehicle and a very tight schedule to accomplish the task. Don helped me build a model that I would love and James was able to find and relocated it within 24hrs. Phenomenal customer service and communication. This team was knowledgeable, caring, and genuine. I could not have asked for more. More

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Happy with the service and personalized attention to help me make the best choices for my needs. Don took the time to help me sync my phone, operate of the navigation system and many other features. Much me make the best choices for my needs. Don took the time to help me sync my phone, operate of the navigation system and many other features. Much appreciated. More

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Don was easily the most personable dealer we have dealt with. Wasn’t pushy like some dealers, which was refreshing. When we finally decided on a car, Don was great at communicating with us throughout the p with. Wasn’t pushy like some dealers, which was refreshing. When we finally decided on a car, Don was great at communicating with us throughout the process and getting all of our paperwork and financing in order. A great dealer at a top notch dealership. More

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Don, Sam, and the entire team at Suburban Toyota were great. I was able to test drive multiple vehicles which really helped me feel comfortable with my choice. In addition, they were very accommodating a great. I was able to test drive multiple vehicles which really helped me feel comfortable with my choice. In addition, they were very accommodating answering all of my many questions. All together, great car buying experience. More

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