Don Yu | Page 24

Wonderful Customer Service Don Yu was fantastic! I called around to other Toyota dealerships and they didn’t follow up or return phone calls. Then I called Suburban Toyota Don Yu was fantastic! I called around to other Toyota dealerships and they didn’t follow up or return phone calls. Then I called Suburban Toyota of Farmington Hills and their customer service is exceptional . Don even drove my new car to me and went through all of the new car technology. I highly recommend this dealership! More

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Very Happy and Satisfied We were very impressed by Don Yu our sales representative. He is very knowledgeable about the Highlander and very thorough with his explanations with We were very impressed by Don Yu our sales representative. He is very knowledgeable about the Highlander and very thorough with his explanations with regards to the car features. He pays attention to our specifications of the car we want and makes it possible for us to get it. We were also impressed by the General Manager of the dealership Cody Adams who took time to talk to us. Kudos to you guys for a job well !!! More

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Buying a Mercedes at a Toyota dealer Great bunch of guys just making a living... honest straight forward deal no games... Don Yu is awesome, salesmen of the year thx so much Great bunch of guys just making a living... honest straight forward deal no games... Don Yu is awesome, salesmen of the year thx so much More

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They got very lucky and got my requested car! Dealership is located in a nicer area of metro Detroit, great for a comfortable car shopping experience. Don was assigned as sales representative to m Dealership is located in a nicer area of metro Detroit, great for a comfortable car shopping experience. Don was assigned as sales representative to me, and he closely worked with me every step of the way and obtained the exact vehicle I requested, and applied numerous discounts. I would recommand working with them to anyone. Cheers Don and James! More

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In and out satisfied and happy. Don and his team made sure that my lease was cleaned, prepared, fuelled and ready for me even though I only gave them 2 hours notice! What impressed m Don and his team made sure that my lease was cleaned, prepared, fuelled and ready for me even though I only gave them 2 hours notice! What impressed me most about their commitment was they fuelled it and bent over backwards for me even though the vehicle is being leased to my company by another leasing company. One that, I've come to find out does not pay for fuel! If this is how they treat someone elses customer, I know how they will treat the rest of my friends and family. Thanks, Don and Suburban Toyota! More

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They fixed the delivery problems Don and Cody assured that the front grill was replaced because the car came from Ohio with a license in front. And, the scratch on delivery was repair Don and Cody assured that the front grill was replaced because the car came from Ohio with a license in front. And, the scratch on delivery was repaired by the body shop. Don was very friendly and patient. Don helped teach me the new technology which I was unfamiliar with and took the time to answer my questions. Also the day after taking the car home he called to see how the drive home in the car went. JB More

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Satisfied Sale After revisiting the Toyota dealer where I originally purchased my 2016 Highlander I was very disappointed in the sales department, so I left and dr After revisiting the Toyota dealer where I originally purchased my 2016 Highlander I was very disappointed in the sales department, so I left and drove right to Suburban Toyota. Don Yu answered all my questions and most of all did not badger me to make a decision right away. I had a chance to reconsider my options and today I made the new purchase with ease. I am happy to say: I asked for it and I got it. Toyota. More

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Great Experience Don did a great job understanding our goal and working to make it happen! He was highly responsive to all our questions and needs. We will be back f Don did a great job understanding our goal and working to make it happen! He was highly responsive to all our questions and needs. We will be back for sure and recommend Don and the dealership to our friends and family! Best experience at a dealership in years. More

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My experience Don was awesome he was very attentive and did everything to make sure I had great service I definitely appreciate hi for everything thank you! Don was awesome he was very attentive and did everything to make sure I had great service I definitely appreciate hi for everything thank you! More

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Excellent. New leased Tacoma is excellent. Great service from Don and James. We are previous Honda owners, Toyota experience is much better. I don't anticipate g New leased Tacoma is excellent. Great service from Don and James. We are previous Honda owners, Toyota experience is much better. I don't anticipate going back to Honda. More

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