Donald Baker | Page 3

easy Transaction My daughter bought her first car from the Shults dealership. We were very happy with how easy the purchase was made. As a recent college graduate and My daughter bought her first car from the Shults dealership. We were very happy with how easy the purchase was made. As a recent college graduate and embarking on her new adventure in her first teaching job, she needed to have a reliable car that wouldn't let her down in the tough NY winters. The salesman, Don Baker, listened to us as we described what her likes, dislikes and "must haves" were in her desired vehicle and was able to lead us to the car she ended up purchasing quickly. He was very knowledgeable about what was on the lot, and what would work for her given the parameters we set. Once we found her perfect car, the team worked quickly and efficiently to get all of the paperwork and banking processed to make it a reality. Everyone we worked with were professional, kind and helpful. We will definitely buy our next car from them. More

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Friendly experience Everyone was very friendly and helpful. Took care of everything for us. Bought our old car for a fair price and took care of all the paperwork and i Everyone was very friendly and helpful. Took care of everything for us. Bought our old car for a fair price and took care of all the paperwork and insurance. More

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Nice sales group We visited multiple auto businesses during our search for a Subaru Forester. The Shults Subaru was courteous and low keyed and no hassle ( which we l We visited multiple auto businesses during our search for a Subaru Forester. The Shults Subaru was courteous and low keyed and no hassle ( which we liked). Got a great deal. Don Baker our salesman was a real gentleman. Eric Obert More

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Amazing Experience Upon arrival ibwas looking at vehicles. Don was very polite and asked what ibwas looking for. They didn't have the vehicle I wanted in stock but they Upon arrival ibwas looking at vehicles. Don was very polite and asked what ibwas looking for. They didn't have the vehicle I wanted in stock but they were able to find a vehicle I loved. Thanks again Don and all the staff at Warren Shults More

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Such a pleasure! Randy Beckstrom & Randy Elleman were an absolute pleasure to work with. Both had a great sense of humor, kind, patient and very helpful. So glad we ch Randy Beckstrom & Randy Elleman were an absolute pleasure to work with. Both had a great sense of humor, kind, patient and very helpful. So glad we chose Ed Shutls of Warren for our new vehicle. When everywhere else gave us the run around Ed Shults got us in a vehicle within days and what a wonderful experience to say the least. Don Baker was also there to greet my family with an umbrella and a smiling face when we were waiting for Randy to return. All around great experience with a great team. Thank you! More

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Excellent salesman we had thanks Don baker We had excellent service from are salesman and the whole process was a breeze. U would recommend this dealership to all.my family and friends. We had excellent service from are salesman and the whole process was a breeze. U would recommend this dealership to all.my family and friends. More

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Good experience We were very happy with our lease experience. We had visited the dealership debating about different cars/dealers/purchase options. Don and Art took We were very happy with our lease experience. We had visited the dealership debating about different cars/dealers/purchase options. Don and Art took their time with us and we didn't feel pressured. Don was exceptionally down to Earth, it felt like he was trying to help us more than just selling us a car. Art was also very helpful. More

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Happy 1st Time Subaru Owner Having been a long time Ford customer, Chad Ristau had his hands full when I walked through the door. Much to my delight, Chad was extremely knowledge Having been a long time Ford customer, Chad Ristau had his hands full when I walked through the door. Much to my delight, Chad was extremely knowledgeable, professional and was able to answer all my questions. Once I determined the options I wanted, Chad was able to locate an Outback exactly as we discussed. Chad went above and beyond to make the sale happen and has followed up with me since the sale. He truly made buying a new car a relaxing and exciting experience. I highly recommend the Shultz Dealership and my salesman, Chad Ristau. Thank you Chad!!! More

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A Great Experience We came in on New Year's Eve...not expecting anything one way or the other. Don Baker referred us to the sales rep Chad Ristau. Chad (and Jim Beach) h We came in on New Year's Eve...not expecting anything one way or the other. Don Baker referred us to the sales rep Chad Ristau. Chad (and Jim Beach) helped us get into a 2016 Jeep Cherokee very easily. Everyone we dealt with was professional, thoughtful, and just downright pleasant. Thank you all for your efforts! More

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My first Subaru won't be my last! Over the weekend, I had the pleasure of going in and purchasing my 2016 Subaru Crosstrek from Ed Shults Subaru in Warren. From the first Email I had w Over the weekend, I had the pleasure of going in and purchasing my 2016 Subaru Crosstrek from Ed Shults Subaru in Warren. From the first Email I had with Don Baker, who was willing to give me pricing and information on the car from the get go (no games like other dealerships), to meeting my salesman Brad Joy, and then meeting Jeff and Nick and the other salesmen and Service department, everyone made me feel welcomed and relaxed. It such a friendly, low pressure environment, but what I liked the most was that, everyone there was excited for me and to tell me about the car I was going to get. They all are really passionate about Subaru's and what the brand represents. After doing a year of research on the car I wanted, it was nice to have a salesman like Brad who just wanted to tell me more about the car and answer any and all questions for me, instead of trying to sway me into a more expensive option. He knew what I wanted and that's exactly what he put me in! He's an awesome guy, really went above and beyond in my opinion! And Nick was really thorough explaining all of the different servicing and warranty packages available and financing options. Working in a similar department, I know the value of having extended warranties and service plans and he answered all of my questions, and explained the differences between them (more than once for me.. thanks for that Nick!). I'm already in love with my car and feel so much safer on the road ..it really is like a tank! Thank you all so much and I will be sending friends and family in your direction! More

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