Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 27

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
552 Reviews
4.9

552 Reviews

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552 Reviews of Donald Mast

July 31, 2022

Dealership Rating
Employee Rating

Service advisor was excellent, in-and-out as stated. As always excellent job Walker Ford!!. I would recommend Walker Ford for any repairs. I would rate them AAA+ for service. More

by KWNFLTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Walker Ford responded

Wow, this is amazing to hear! Thank you for this great review and for your recommendation. We hope to see you again in the future!

July 30, 2022

Dealership Rating
Employee Rating

I would have given 5 stars, but they've been understaffed for quite a while. However, Don Mast deserves 5 stars for doing his best to accommodate me for both routine maintenance and a rare problem with the p More

by siebents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Washington

Jul 30, 2022

siebents responded

Understaffing is a problem, but everyone handles the pressure well and is very courteous.

July 30, 2022

Dealership Rating
Employee Rating

Got there at about10 minutes before closing, my car looks excellent. Fixed , cleaned and washed . Employees was awesome!!! Great customer service.. would come back again !! My car is named sassy. She was hap More

by Penneyrobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Walker Ford responded

We're so glad to hear our team was able to help our you and Sassy! We hope to serve you again in the future!

July 28, 2022

Dealership Rating
Employee Rating

Don Mast was great to deal with. Everything he did was very friendly, knowledgable and professional. Jim Adano was good too. More

by zambiea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Walker Ford responded

Thank you for taking the time to tell us how we are doing! Don will be happy to hear that he was very helpful in your car service experience. Thank you for your business and we hope to take care of any of your future car needs!

July 28, 2022

Dealership Rating
Employee Rating

They have been my dealer for years. I would not go anywhere that I would get this much attention. Thank you all so much. More

by BOYFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Walker Ford responded

That's what we like to hear! Thank you for continually choosing Walker Ford throughout the years. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

July 23, 2022

Dealership Rating
Employee Rating

Steve and Don were both incredibly helpful. Steve was out with COVID, so Don took over, and did a fantastic job. I appreciated his honesty and efforts greatly! More

by rnm5051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Jul 25, 2022

Walker Ford responded

Thanks for highlighting some of our staff who helped make this a great experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Walker Ford!

July 16, 2022

Dealership Rating
Employee Rating

The guys there are awesome and take us of their customers with the utmost professionalism! More

by MSGFENDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Walker Ford responded

We’re glad you were pleased with the service you received. Let us know if there is anything else we can do to help support your vehicle needs in the future!

July 15, 2022

Dealership Rating
Employee Rating

Having dealt with Walker Ford for many years, and purchasing numerous vehicles from them, I would highly recommend that you check out Walker Ford sales and service dept. before you purchase a new or More

by Bob in Seminole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Jul 18, 2022

Walker Ford responded

Thank you for taking the time to leave this review! We value your continued business and look forward to seeing you again!

July 10, 2022

Dealership Rating
Employee Rating

From Beginning to end, the experience was wonderful. I could not ask for a better team to work with More

by maryeo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Victory , Amy Andrisani, The gentleman who drove the van

Jul 11, 2022

Walker Ford responded

Thanks Mary, we greatly appreciate your business and very kind words! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thank you for choosing us and we hope you continue to choose us for all of your future car needs!

July 07, 2022

Dealership Rating
Employee Rating

-UPDATE- Was contacted by Vince who put me in touch with Justin. Justin and I took my vehicle for a ride together and confirmed the issue. The repair was performed in one day and the vehicle runs corre More

by Ross C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vince Romano, Brian Kirk, Justin Boczar , Mickey Alperstein

Jul 08, 2022

Walker Ford responded

Hello Rauce, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

Jul 13, 2022

Ross C. responded

I called 7/11/22 and left a message with Vince Romano. Still no call back as of 7/13/22.

Aug 01, 2022

Ross C. responded

8/1/2022 All issues were resolved, Thank you Vince & Justin

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