Donald Mast | Page 5

Don Mast was exceptional at helping me with my warranty and service work. He was very easy to communicate with. He was very professional, friendly and answered all my questions. Another man who helped me and service work. He was very easy to communicate with. He was very professional, friendly and answered all my questions. Another man who helped me when I dropped off my car was excellent, too. Thank you! More

by TMKING86 Verified Customer Verified Customer

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They need more people answering the phone, was on hold for a long time. The service is good but the phones are terrible, I dread calling. for a long time. The service is good but the phones are terrible, I dread calling. More

by MKELLY0425 Verified Customer Verified Customer

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My service guy Dan was amazing if I could give 10 stars on that guy. He was very customer friendly and made a smooth sailing getting my vehicle repaired. I recommend seeing the service team. They are amaz on that guy. He was very customer friendly and made a smooth sailing getting my vehicle repaired. I recommend seeing the service team. They are amazing More

by Tyler4357 Verified Customer Verified Customer

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Went in for basic service on F150 Super Crew, oil change, rotate tires. When I received my truck back and paid I noticed the right side wheels had not been rotated. After mentioning this to my service adviso rotate tires. When I received my truck back and paid I noticed the right side wheels had not been rotated. After mentioning this to my service advisor, he looked into the situation and came back and said the tech took the wheels off, got distracted and put them back in the same position. I'll never know for sure if this is a "routine" oversight or a 1x event but it makes a consumer question the service. Unfortunately this isn't the first time I've questioned whether service was actually performed or not. I've always had a good experience with the service advisor but not sure what happens when it gets back to the service bay. Lastly and I have to take full responsibility, I always assumed that when tires are rotated they would also be balanced. Apparently that's not the case. More

by HRB70 Verified Customer Verified Customer

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This review isn’t about Jorge, he was great. The parts and prices for service are totally ridiculous. You’ve lost me as customer. The parts and prices for service are totally ridiculous. You’ve lost me as customer. More

by MEC2011 Verified Customer Verified Customer

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Thank you for fixing my car. ..........and thank you for taking my homw and picking me up again...... than made it so easy. ..........and thank you for taking my homw and picking me up again...... than made it so easy. More

by HUTCHINS1TSC Verified Customer Verified Customer

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Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! More

by Mcquinndeena@gmail.com Verified Customer Verified Customer

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Always friendly, polite, great listeners, explain problem and fix it in reasonable time as promised. Yeah! and fix it in reasonable time as promised. Yeah! More

by SandyJo Verified Customer Verified Customer

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Excellent service, convenient, easy to set up. Don Mast is the best service consultant I have had in three states. Kudos to Walker Ford Don Mast is the best service consultant I have had in three states. Kudos to Walker Ford More

by deitenmiller Verified Customer Verified Customer

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Best dealership around! Great customer service and always take care of me. Do great job servicing vehicle and offering solutions Great customer service and always take care of me. Do great job servicing vehicle and offering solutions More

by Blitty Verified Customer Verified Customer

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