Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 4

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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5.0
564 Reviews
5.0

564 Reviews

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564 Reviews of Donald Mast

March 08, 2026

Dealership Rating
Employee Rating

Great service as always! Will continue to come back for service on my raptor. Thank you More

by RAMSEYOKDEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Walker Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2026

Dealership Rating
Employee Rating

I’ve had nothing but good service for the last 38 years. My salesman has done his best to help me choose a new vehicle. Thanks Kevin. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Walker Ford responded

Hello Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

March 01, 2026

Dealership Rating
Employee Rating

Always great communication, complete when promised. Only negative is always hard to get in for service, can be inconvenient More

by NIELSEN_KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken McNall

Mar 05, 2026

Walker Ford responded

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 535-3673 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 13, 2026

Dealership Rating
Employee Rating

Don Mast was great to work with as usual. Needed some warranty work done on our E350KUV service vehicle and he made it happen. Had the vehicle back on the road quickly so we could take care More

by TODD97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2026

Dealership Rating
Employee Rating

Don Mast has been available and helpful when my car needs regular service or a particular issue More

by SDEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

December 29, 2025

Dealership Rating
Employee Rating

Don Mast is fantastic and takes care of our Amazon Fleet. Only issue we are running into is speed to get things fixed. More

by joshr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Walker Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

Dealership Rating
Employee Rating

Don Mast is the best and he keeps me advised on what’s going on with my vehicle. I have been dealing with Walker Ford since 1977 and plan on continuing. Walker Ford is the best!! More

by jpressmar1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

December 10, 2025

Dealership Rating
Employee Rating

Don Mast was my Service Coordinator on 12/4/2025. He was very communicative and expedient in investigating a concern I had with the rear end of my Bronco. I also received great service with all of More

by LouisDesrochers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Guffey

Dec 11, 2025

Walker Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2025

Dealership Rating
Employee Rating

Always a pleasure and great experience working with the Walker Ford Service Department and Service Director Vince Romano who always keeps you informed. Great team always highly recommend. More

by HAAGLER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Romano, Stacy Bold

Dec 12, 2025

Walker Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2025

Dealership Rating
Employee Rating

They didn’t notify me that my parts weren’t in and I ended up wasting a trip for a scheduled recall repair. More

by jybdrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Hall

Nov 21, 2025

Walker Ford responded

Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

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