Donna Tran Gonzales
Donna Tran Gonzales at Hawk Subaru of Joliet
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Donna Tran Gonzales | Page 2

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Donna Tran Gonzales

October 19, 2023

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The Service Team at Hawk Subaru is truly exceptional! We consistently experience top-notch treatment and can count on receiving the finest care for our vehicle. Every team member goes above and beyond to More

by CHRISA753
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Recommend Dealer
Yes
Oct 21, 2023

Hawk Subaru of Joliet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2023

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Donna’s help was SO awesome! We had a stressful time with the extent of repairs required for our Impreza and she navigated all of it with the warranty company and kept us informe More

by moclon
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Recommend Dealer
Yes

Other Employees Tagged: Cody Peña

Oct 21, 2023

Hawk Subaru of Joliet responded

Hello Moclon, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

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Professional, kept me informed of status and progress and completed the job in a timely manner. More

by KATHLEENYONKER
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Recommend Dealer
Yes
Oct 13, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2023

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Donna & everyone at Hawk Subaru always very professional, friendly & courteous! Always a pleasant experience from start to finish! More

by SUSIENAPLES0307
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert, Luis Figueroa

Oct 08, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2023

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Very knowledgeable and helpful when I took my WRX in for service. Also seemed to be very transparent with everything which is always a plus with a service department. Thanks More

by mathewstockseth9
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Recommend Dealer
Yes
Oct 02, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

September 22, 2023

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Exceptional service, very knowledgeable about what they’re doing, and transparent as well throughout the whole process. Very happy with my service and will definitely return. More

by justinwalsh321
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Recommend Dealer
Yes
Sep 25, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 25, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2023

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Always pleased with service. The staff is very polite and helpful. My car is washed and clean when I leave. More

by CYCLE_LOU41
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Recommend Dealer
Yes
Aug 30, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2023

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You have a real gem in Donna. From the moment that I pulled into the service center I was greeted with a smile, had all of my questions answered and details were explained on my v More

by rdebbra
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Recommend Dealer
Yes
Aug 15, 2023

Hawk Subaru of Joliet responded

Hi Rdebbra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 12, 2023

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Arrived at 7 am and was on my way home at 7:30 including a wash and vehicle inspection, quickest oil change ever… thanks More

by CWDREW
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Recommend Dealer
Yes
Aug 15, 2023

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Aug 15, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

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Donna Tran was super helpful from the beginning. I had a better experience at this location than any other. More

by Pudge
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Recommend Dealer
Yes
Aug 08, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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