Dorsey Smith | Page 9

Excellent service Made appointment very fast and everything they said it got done highly recommend Audi fresno the time they told me car will be ready it was ready Made appointment very fast and everything they said it got done highly recommend Audi fresno the time they told me car will be ready it was ready More

by GMERCIA Verified Customer Verified Customer

Helpful 0

Report | Print

After three bits of misinformation it was strike three! On the positive side I was impressed with the Audi SUV line but after being quoted a price via the internet which was not honored upon arrival we had On the positive side I was impressed with the Audi SUV line but after being quoted a price via the internet which was not honored upon arrival we had our doubts but continued to negotiate. Then we learned the vehicle did not have the option we were told it had. Lastly the warranty we were told came with the vehicle was again a piece of bad information. The last incident was not disclosed until I asked for the warranty in writing as we were about to cut the check. Needless to say we walked and bought at another dealership. My only regret is there was not another Audi dealership in the general area as we ended up buying a competing make. More

Helpful 1

Report | Print

Took my 2016 Porsche Macan S in for a service and tire chang Great service from service advisor Bryan Serpa....personal, professional, answered all of my questions AND gave me a loaner car even though I did not Great service from service advisor Bryan Serpa....personal, professional, answered all of my questions AND gave me a loaner car even though I did not buy the car from them👍. Everyone I encountered was friendly and knowledgeable! More

by TRACYM Verified Customer Verified Customer

Helpful 0

Report | Print

Best customer service! By far best customer service received in a long time. From the initial contact to closing out the deal and finalizing the financial contract they wer By far best customer service received in a long time. From the initial contact to closing out the deal and finalizing the financial contract they were very professional, efficient and knowledgeable. Really enjoyed purchasing a vehicle from Audi Fresno. Excellent customer service and Dorsey, Bob, and Mariah were great to work with. More

by MENAN22 Verified Customer Verified Customer

Helpful 0

Report | Print

Dorsey did a great job! I got a great deal and Dorsey was very helpful and knowledgeable about the my new Audi. Great looking place and the Porsche collection is really cool I got a great deal and Dorsey was very helpful and knowledgeable about the my new Audi. Great looking place and the Porsche collection is really cool! More

by CDUPTON725 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience leasing my second Audi from Audi of Fresno This is an amazing dealership with friendly, helpful people. This is the second Audi I've leased at Audi of Fresno and this is the second time Dorsey This is an amazing dealership with friendly, helpful people. This is the second Audi I've leased at Audi of Fresno and this is the second time Dorsey has helped me with my selection. I highly recommend Dorsey to anyone looking to buy a car. He cares about his customers. He is a peoples person willing to take the extra time to answer questions and do the research to fit the buyer with what he is looking to lease or buy. Dorsey is patience, knowledgeable, and willing to do the work to satisfy the buyer. I would also like to commend Aaron for his willingness to promptly forward me at home a copy of the window sticker and to Ted in finance who was willing to work with me on the financial side of the lease. More

by Satisfied Customer Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing dealership Great service and excellent help from the good folks at Audi fresno. There’s bottled water and I don’t understand why this needs to be two and five wo Great service and excellent help from the good folks at Audi fresno. There’s bottled water and I don’t understand why this needs to be two and five words long but whatever I will do it. Review guidelines aside l, strongly recommend Audi Porsche of Fresno More

by johram Verified Customer Verified Customer

Helpful 0

Report | Print

Came in to get tires balanced Everyone including Hugo was super helpful and friendly ! Work was completed in a timely manner and they even washed the car for me. Had time to shop Everyone including Hugo was super helpful and friendly ! Work was completed in a timely manner and they even washed the car for me. Had time to shop and purchase some items ( Porsche coffee mug for friend that owns a Porsche , Audi first aid kit for my car and an Audi Windshield Sun shade . More

by BARBARA17 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service provide by dorsey smith. He is an amazing guy . Even i met him yesterday and he is soo nice person. Audi Fresno is lucky they have a employee like dor provide by dorsey smith. He is an amazing guy . Even i met him yesterday and he is soo nice person. Audi Fresno is lucky they have a employee like dorsey smith. More

by NEHAMAAN84 Verified Customer Verified Customer

Helpful 0

Report | Print

Dorsey was an absolute joy to work with. We appreciated the professionalism of the entire staff and that we were treated with the utmost respect. We can’t say enough about how much fun we ha We appreciated the professionalism of the entire staff and that we were treated with the utmost respect. We can’t say enough about how much fun we had working with Dorsey Smith. More

by Brad Inglehart Verified Customer Verified Customer

Helpful 0

Report | Print