Doug Darr
Doug Darr at Jim Butler Chevrolet

Doug Darr | Page 10

Pre-Owned Sales Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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3.9
316 Reviews
3.9

316 Reviews

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316 Reviews of Doug Darr

February 25, 2022

Dealership Rating

I had a great experience. Everything was explained to me and Justin was very polite and helpful. More

by patschlef65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Justin Gaulden

Mar 02, 2022

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 09, 2022

Dealership Rating

Staff were very friendly and helpful. The one thing I was not happy with is that me and my husband got a co signer for our auto loan and they actually removed me from it all together and made my co signer t More

by steelmans0710
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Mike Steele

Feb 11, 2022

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We also apologize that the communication ball was dropped. Please allow me to better explain what happened: Needing a co-signer can be tricky business. When a co-signer is needed you all own the vehicle equally and credit is effected equally so it doesn't really matter who is first. But since the co-signer has better credit she was listed first on the loan securing you a better rate for your payments. Essentially we had to choose the better of the three options. I hope that this information was helpful. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com.

Feb 12, 2022

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2022

Dealership Rating

I felt pressured to buy cars I didn't even want. They did end getting me in a truck More

by brianfeldhues
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Wilcox Yorama

Feb 07, 2022

Jim Butler Chevrolet responded

Thanks for taking the time to leave us this information about your recent visit. Take care!

February 03, 2022

Dealership Rating

My salesman Jeff Hutchinson wad great! Finance guy was not friendly he would be reason not to return More

by carlottajethroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Jeff Hutchinson

Feb 04, 2022

Jim Butler Chevrolet responded

Thank you for your feedback. I will be sure to speak with the finance director regarding your concern. We are glad that Jeff was able to be helpful during your visit.

January 26, 2022

Dealership Rating

Sales representative was awesome. The finance manager was awesome and explained everything perfectly. I highly recommend this dealership. More

by muellerclan27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Justin Gaulden

Jan 27, 2022

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

January 20, 2022

Dealership Rating

As always, awesome service from start to finish! Have done business there for about 10 years and will continue to do so! More

by chadrulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill "Fuzz" Steinlage , Chris Brinley

Jan 21, 2022

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2022

Dealership Rating

The financing area wasnt very informative.The warranty The financing area wasnt very informative. The warranty was very expensive. The warranty was added before we even ask for it. I really think after ev More

by daval4949
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Brinley, Mike Steele

Jan 17, 2022

Jim Butler Chevrolet responded

Thank you for your feedback. I will be sure to speak with the finance director regarding your concern. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

January 12, 2022

Dealership Rating

Great experience! Process couldn't be easier! Eric and Stacey were a pleasure to work with. More

by dweerts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Ruchala, Stacey Thornton

Jan 12, 2022

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

January 11, 2022

Dealership Rating

Sales experience was fine. Financing and delivery was painful. I’m an out of State buyer, they told me that as a service they handle title and registration. Nice…what they failed to disclose is they char More

by KC Train
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stacey Thornton , Jeff Hutchinson

Jan 11, 2022

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your registration process wasn't properly explained to you. We register all out of state deals because the lien holder holds us accountable if the vehicle isn't titled. The $135 service fee is not held by the dealership we use this money to have your title work processed. The dealership does not profit from this process. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

Jan 12, 2022

KC Train responded

I’ve bought many cars from many dealers. I live on the KS/MO line and I’ve never been forced to title through the dealer before. The lien holder would hold me just as responsible for not tilting as I’m their customer…. Then to top it off to not be told I was being charged for it until I questioned the paperwork was doubly frustrating. Needless to say It was a disappointing experience. No need for further discussion unless you plan to make it right.

December 24, 2021

Dealership Rating

The service was great. Mike was very friendly and made my experience buying my first car easy and painless. More

by rbp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Mike Steele

Dec 27, 2021

Jim Butler Chevrolet responded

Congrats on your new purchase! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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