Doug Darr
Doug Darr at Jim Butler Chevrolet

Doug Darr | Page 11

Pre-Owned Sales Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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3.8
320 Reviews
3.8

320 Reviews

Write a Review

320 Reviews of Doug Darr

January 15, 2022

Dealership Rating

The financing area wasnt very informative.The warranty The financing area wasnt very informative. The warranty was very expensive. The warranty was added before we even ask for it. I really think after ev More

by daval4949
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Brinley, Mike Steele

Jan 17, 2022

Jim Butler Chevrolet responded

Thank you for your feedback. I will be sure to speak with the finance director regarding your concern. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

January 12, 2022

Dealership Rating

Great experience! Process couldn't be easier! Eric and Stacey were a pleasure to work with. More

by dweerts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Eric Ruchala

Jan 12, 2022

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

January 11, 2022

Dealership Rating

Sales experience was fine. Financing and delivery was painful. I’m an out of State buyer, they told me that as a service they handle title and registration. Nice…what they failed to disclose is they char More

by KC Train
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stacey Thornton , Jeff Hutchinson

Jan 11, 2022

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your registration process wasn't properly explained to you. We register all out of state deals because the lien holder holds us accountable if the vehicle isn't titled. The $135 service fee is not held by the dealership we use this money to have your title work processed. The dealership does not profit from this process. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

Jan 12, 2022

KC Train responded

I’ve bought many cars from many dealers. I live on the KS/MO line and I’ve never been forced to title through the dealer before. The lien holder would hold me just as responsible for not tilting as I’m their customer…. Then to top it off to not be told I was being charged for it until I questioned the paperwork was doubly frustrating. Needless to say It was a disappointing experience. No need for further discussion unless you plan to make it right.

December 24, 2021

Dealership Rating

The service was great. Mike was very friendly and made my experience buying my first car easy and painless. More

by rbp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Mike Steele

Dec 27, 2021

Jim Butler Chevrolet responded

Congrats on your new purchase! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 23, 2021

Dealership Rating

It is a very great truck i love it so much too i will tell everyone More

by dennisliebman42
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Chris Brinley, Alex Cox, Wilcox Yorama

Dec 23, 2021

Jim Butler Chevrolet responded

Congrats on your new purchase! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 16, 2021

Dealership Rating

This dealership was very helpful when it came to the process of me buying my car. They were also very quick with my application and made the experience very enjoyable. More

by watsonk876
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Brett Halbrook

Dec 16, 2021

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 11, 2021

Dealership Rating

This dealership was amazing! We had a time limit that day and they got us in and out of there with time to spare! They even let us take the truck home for the weekend because of our time limit! It was my dau More

by marthawilliams2484
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Wilcox Yorama

Dec 13, 2021

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Dec 13, 2021

marthawilliams2484 responded

We will be back!

December 11, 2021

Dealership Rating
Employee Rating

Very easy to work with , I came in with bad credit and still left with the vehicle I wanted with a payment I can afford easily. I would recommend to any and everyone. More

by Joehendon2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Wilcox Yorama

Dec 13, 2021

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 08, 2021

Dealership Rating

We have worked with Eric on two different occasions and both times were a pleasure. More

by sjz54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Eric Ruchala

Dec 09, 2021

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

November 30, 2021

Dealership Rating

You only gave me one Option in choosing a car wish I have a better Selection More

by davidlandon8211
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Collins , Chris Brinley

Nov 30, 2021

Jim Butler Chevrolet responded

Thank you for your feedback. Please understand that gas stations are franchises, therefore, they are privately owned. We have a contract with the gas station. We look forward to your next visit!

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