Doug Friedman

Buying a car online that you've never seen in person before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he w before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he was professional, responsive, and truly helpful. He walked me through the entire process remotely, answering all my questions promptly and clearly, without any pressure or sales tactics. James was also extremely helpful, informative, professional, and patient with me. In fact, everyone I had the pleasure of speaking to and working with at this dealership were amazing. Even though I wasn’t there in person, Doug made sure everything was handled smoothly—he sent detailed photos, explained all the vehicle features, and ensured I felt completely comfortable with my purchase. He went the extra mile to coordinate delivery and made sure the car arrived exactly as promised—spotless and ready to go. Both Doug and James's honesty, transparency, attention to detail, and exceptional customer service turned what could have been a complicated online purchase, into by far the easiest, and best car-buying experience I’ve ever had. Highly recommend asking for Doug if you're buying from Strongsville. But you can't go wrong with anyone there, they just run an absolutely fantastic dealership. Best car buying experience, by far. 100% 5/5 stars!!! Thanks again, Doug and everyone at Alfa Romeo of Strongsville. I look forward to doing more business together in the future! More

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Doug Friedman provided us with important vehicle information. He was comfortable and relaxed. Doug would be great in a commercial. Overall excellent experience. information. He was comfortable and relaxed. Doug would be great in a commercial. Overall excellent experience. More

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Leon and Doug were excellent people to work with. Both were very professional yet had an inviting, personal touch to their style. Very knowledgeable regarding the vehicles on their lot and were very Both were very professional yet had an inviting, personal touch to their style. Very knowledgeable regarding the vehicles on their lot and were very supportive through the whole process. We got to the site late, but they refused to leave before we were finished with Mr Pena and all the paperwork was signed. The Stelvio is a beautiful car and we are so very thankful to have made the decision to drive multiple hours to make our decision. More

by MATT A Verified Customer Verified Customer

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Doug s great. .!! No pressure sales and he as great to work with. Unfortunately I chose a different path after driving and experiencing many different cars, includi .!! No pressure sales and he as great to work with. Unfortunately I chose a different path after driving and experiencing many different cars, including the Stelvio. I chose a totally different platform for many reasons. But working with Doug was truly wonderful, had I not chosen something else I was seriously considering working with Doug and the Alfa team. More

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Everyone at the Alfa Romero of Strongsville Dealership was friendly. All of their vehicles are beautiful!!! Take a trip to see the cars and meet the team! was friendly. All of their vehicles are beautiful!!! Take a trip to see the cars and meet the team! More

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We had a wonderful experience leasing a car. . My wife and I were treated with kindness by everyone in the place. . My wife and I were treated with kindness by everyone in the place. More

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Dealing with Doug was a great experience. He was very attentive and available for all my needs. James in finance was very detailed and patient with the paperwork process. He was very attentive and available for all my needs. James in finance was very detailed and patient with the paperwork process. More

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It was good experience. I got what i was looking for and salespeople were very kind I got what i was looking for and salespeople were very kind More

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Great vehicles, great prices, great service. Devoted staff alllows for peace of mind. Now I am in an electric vehicle and enjoying the ride! Devoted staff alllows for peace of mind. Now I am in an electric vehicle and enjoying the ride! More

by MSF Verified Customer Verified Customer

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I had a nice experience of buying car, the agents were very cheerful to help :) very cheerful to help :) More

by VASUP126 Verified Customer Verified Customer

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