Doug Friedman | Page 10

Was a very easy transaction. Great dealership to do business with and very accommodating. Would definitely recommend. Doug in particular was very helpful. Great dealership to do business with and very accommodating. Would definitely recommend. Doug in particular was very helpful. More

by METALLICA25570 Verified Customer Verified Customer

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Doug patiently helped me get a good. straightforward deal. He was always available for questions and streamlined my experience at the dealership. straightforward deal. He was always available for questions and streamlined my experience at the dealership. More

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I experienced exceptional customer service at this dealership. The process of trading in my previous vehicle was made very easy and stress free. dealership. The process of trading in my previous vehicle was made very easy and stress free. More

by kspenc19 Verified Customer Verified Customer

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We bought our daughter her first car and I can say from our first encounter with Doug and interaction throughout the process, he was very professional and reassuring giving us the comfort we needed to make our first encounter with Doug and interaction throughout the process, he was very professional and reassuring giving us the comfort we needed to make this purchase. Thanks Doug. More

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This was the second time I leased a vehicle from Alfa Romeo Fiat of Strongsville. With my first I developed a friendly relationship with my salesman Doug Friedman. Doug answered many questions may have a Romeo Fiat of Strongsville. With my first I developed a friendly relationship with my salesman Doug Friedman. Doug answered many questions may have arose during the term of the lease. One noticeable difference that worth mentioning this time around is how super fast every step of the lease was handled including delivery of my vehicle to my residence in Louisiana. The car was picked up from the dealership on a Friday, and I had possession of it in the evening on Saturday. Vehicle was delivered in perfect condition. Another noticeable difference this time around and that I truly loved was the fact that I need not go to the DMV to register the car like I had to do on my previous lease. This has eliminated many frustrating steps that involved having to chase many documents from the leasing company, which took days, to complete the registration. Two thumbs up for this last change alone as I almost ran out of time on my temporary license plate on my previous leased vehicle before the leasing company forwarded the needed paper works to the local DMV. It was a nightmare having to deal with them via phone, fax, and email to get tit done. This by itself shows that Alfa Romeo Fiat of Strongsville has made this improvement to simplify transaction for its clients. It is most appreciated! This review was well deserved. Thanks to everyone involved at Alfa Romeo Fiat of Strongsville especially my salesman and now my friend, Doug! Marwan More

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Definitely a pleasure doing business with Doug, knowledgeable, prompt and very nice sense of humor. knowledgeable, prompt and very nice sense of humor. More

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I want to give a huge shutout to Doug for his exceptional dedication and customer service. Despite being told there was a multi weeks wait, he went above and beyond to escalate my issue and find a resolution dedication and customer service. Despite being told there was a multi weeks wait, he went above and beyond to escalate my issue and find a resolution much sooner. His persistence, professionalism, and genuine care for customer satisfaction made all the difference. It’s rare to find someone so committed to helping their customers, and I truly appreciate the effort. Highly recommend working with him! More

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Really great service. No pressure sale. Very smooth. Transaction purchasing from out of state. Definitely would use them again. Doug was awesome No pressure sale. Very smooth. Transaction purchasing from out of state. Definitely would use them again. Doug was awesome More

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Strongsville always goes above and beyond, providing excellent service and an exceptional experience! Thank you so much! excellent service and an exceptional experience! Thank you so much! More

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I live in Long Island New York, with four Alfa Romeo dealers within a twenty mile radius of my house, and yet this is the fourth Alfa I have gotten from Strongsville. Extremely transparent and responsi dealers within a twenty mile radius of my house, and yet this is the fourth Alfa I have gotten from Strongsville. Extremely transparent and responsive during the negotiation process, extremely fair, with the offer for my car, just a wonderful experience from start to finish.. More

by ZODIG Verified Customer Verified Customer

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