Doug Friedman

Our second purchase from this dealership. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. More

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Doug and everyone at Strongsville were very communicative and made an out of state purchase seamless. Great after-delivery support as well. and made an out of state purchase seamless. Great after-delivery support as well. More

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Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More

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Doug is a very good salesman. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. More

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The sales team was extremely friendly and accommodating. ..definitely going the extra mile helping me purchase my car! : ) ..definitely going the extra mile helping me purchase my car! : ) More

by RICHK0 Verified Customer Verified Customer

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This dealership failed to be transparent about certain obligations tied to the vehicle lease, which only became clear after the fact. That alone was frustrating, but the response from management made the obligations tied to the vehicle lease, which only became clear after the fact. That alone was frustrating, but the response from management made the situation worse. When these concerns were raised with the general manager, Mike, there was little to no empathy or effort to address the issue, just a dismissive attitude that suggested the dealership did not value the customer relationship or future business. Buying or leasing a vehicle requires trust, and based on my experience, that trust was not upheld. More

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Doug is a great person and salesman. I would recommend him for all your Alfa Romeo needs . I would recommend him for all your Alfa Romeo needs . More

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First Off Alfa Romeo Of Strongsville Is Always The Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Kno Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Knowledgeable And Makes Each And Every Customer Feel Welcomed And At Home During Each Purchase Its Not About Him Its About The Experience For Every Customer Nobody Can Top Doug's Excitement To Inform You On The Alfa Romeo Brand More

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Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest rate, but would still recommend. More

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They were one of the best dealerships we have dealt with in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. More

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