Doug Friedman

This dealership failed to be transparent about certain obligations tied to the vehicle lease, which only became clear after the fact. That alone was frustrating, but the response from management made the obligations tied to the vehicle lease, which only became clear after the fact. That alone was frustrating, but the response from management made the situation worse. When these concerns were raised with the general manager, Mike, there was little to no empathy or effort to address the issue, just a dismissive attitude that suggested the dealership did not value the customer relationship or future business. Buying or leasing a vehicle requires trust, and based on my experience, that trust was not upheld. More

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Doug is a great person and salesman. I would recommend him for all your Alfa Romeo needs . I would recommend him for all your Alfa Romeo needs . More

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First Off Alfa Romeo Of Strongsville Is Always The Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Kno Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Knowledgeable And Makes Each And Every Customer Feel Welcomed And At Home During Each Purchase Its Not About Him Its About The Experience For Every Customer Nobody Can Top Doug's Excitement To Inform You On The Alfa Romeo Brand More

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Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest rate, but would still recommend. More

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They were one of the best dealerships we have dealt with in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. More

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Working with Doug was a seamless process. This was by far the smoothest deal I’ve done with a dealer. Straight and to the point, facts are the facts and no unnecessary extras are forced on yo This was by far the smoothest deal I’ve done with a dealer. Straight and to the point, facts are the facts and no unnecessary extras are forced on you. Would highly recommend anyone to him! More

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This dealership really treats me great They tell me what they are doing with my car..They offered me a beverage..l was told my washed car was outside waiting .for me. they are doing with my car..They offered me a beverage..l was told my washed car was outside waiting .for me. More

by ELAINEMORA Verified Customer Verified Customer

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Thank you, Doug! You were courteous and easy to communicate with. I do not have any negatives to mention. I am now a happy Alfa owner. 😃 You were courteous and easy to communicate with. I do not have any negatives to mention. I am now a happy Alfa owner. 😃 More

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My salesman, Doug, worked with me to find the right Giulia. I bought the car out of state and the dealership made the experience easy and efficient. Giulia. I bought the car out of state and the dealership made the experience easy and efficient. More

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Doug Friedman and Alfa/RF of Strongsville are a top notch team for your car buying needs. Doug was very helpful to me when I queried about a used car there. He is quick to respond and supplies all the inform team for your car buying needs. Doug was very helpful to me when I queried about a used car there. He is quick to respond and supplies all the information you need to make an informed decision. Highly recommended! More

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