Doug Givler
Doug Givler at Kelly Cadillac
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Doug Givler | Page 8

Service Consultant

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

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5.0
101 Reviews

Employee Video

5.0

101 Reviews

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101 Reviews of Doug Givler

May 01, 2018

Dealership Rating
Employee Rating

Very Good It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, e More

by KellyReview
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2018

Kelly Cadillac responded

Hello, Thank you for your business and taking the time to fill out the Dealer Rater Review. We are happy to have you as a customer and appreciate the fact that you enjoyed your car buying experience. Enjoy the beautiful weather...finally! If you need us, please call. Thank you again, Kelley and Geoff Kelly

February 08, 2018

Dealership Rating
Employee Rating

There is an actual Saab Technician at Kelly Cadillac Sonny and Doug is an asset to the Saab community. He knows the Saabs well and will take care of your Saab! Thanks for everything! John More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sonny Do

Feb 08, 2018

Kelly Cadillac responded

Hello John, Thank you so much for taking the time to send a Dealer Rater Review. I am going to go right back to the service department and show this to Doug and Sonny. We really appreciate your business and if you need anything, please do not hesitate to call us. Sincerely, Kelley and Geoff Kelly

December 14, 2017

Dealership Rating
Employee Rating

Excellent buying experience It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships More

by DaleM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2017

Kelly Cadillac responded

Hello Dale, Thank you very much for your kind words. We will do our best to exceed your expectations. We hope you are enjoying your CTS. If you would like a follow up delivery, please contact us - there is so much technology in that vehicle! Happy Holidays, we will see you on your first service visit. Sincerely, Kelley and Geoff Kelly

December 02, 2017

Dealership Rating
Employee Rating

Best customer service I have experienced at a dealership I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. K More

by Thorshammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kelly , Jon Simmavath, All individuals do whatever they can to make me happy with my service

Dec 18, 2017

Kelly Cadillac responded

Hello! Thank you very much for taking the time to comment about your experience with our Service Department. We value your opinion (WOW and QA Inspector)!! We will continue to try to meet and exceed your expectations. We hope you have a very Happy Holiday and please know, you can always stop by for a snack and a cup of coffee! Sincerely, Kelley and Geoff Kelly

September 04, 2017

Dealership Rating
Employee Rating

best car dealer experience Marc and Allen where very professional they went over and above the call of duty. They gave us a very fair price for our trade. also they were very he More

by Janet&ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Davis , Marc Gagliardi, Allen Hartz

Sep 05, 2017

Kelly Cadillac responded

Hello Janet and Ken, Thank you very much for your business. We are thrilled you enjoyed the purchase process. We will share your kind words with Doug, Glenn, Marc and Allen. We must admit, this is the first time a customer has given a "shout out" to someone in our Detail Department! We will definitely make sure Will hears about your remarks! Thank you again, if you need anything...please contact us. Sincerely, Kelley and Geoff Kelly

July 12, 2017

Dealership Rating
Employee Rating

Purchase of Cadillac SRX Kelly Cadillac is absolutely the best. We drive 60 miles to get the great service from Kelly Cadillac. We recently purchased a 2014 Cadillac SRX. Howa More

by Bryant Elysburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kelly, Glenn Davis , Allen Hartz, Howard Solodky

Jul 18, 2017

Kelly Cadillac responded

Hello There! Thank you for your AMAZING Dealer Rater review and for being such loyal customers. We appreciate your business and hope you enjoy your new SRX ~ we will make sure we have your future CTS ready for you! Thank you again and what a great picture!! If you need anything, please let us know! Sincerely, Kelley and Geoff Kelly

June 22, 2017

Dealership Rating
Employee Rating

Know How To Treat A Knowledgeable Customer All of the personnel I met with at Kelly Cadillac were knowledgeable and professional. They understood that I had done my homework; knew what feature More

by JBM in PA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2017

Kelly Cadillac responded

Hello! Thank you very much for your Dealer Rater Review! We appreciate your business and are pleased you enjoyed our sales process. If you need anything, please do not hesitate to contact us. Enjoy your Summer! Sincerely, Kelley and Geoff Kelly

May 27, 2017

Dealership Rating
Employee Rating

Very impressed The Saleswoman was very helpful and knowledgeable about the vehicle we were interested in purchasing and not pressuring us at all to buy. The salestea More

by Bender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Davis, Uzma Shafqat , Allen Hartz

May 30, 2017

Kelly Cadillac responded

Hello! Thank you for your business. We appreciate your review and your recommendation! If you need anything, please do not hesitate to call us! Sincerely, Kelley and Geoff Kelly

May 18, 2017

Dealership Rating
Employee Rating

Continue to be Impressed as always I have purchased 9 vehicles from Kelly and service my vehicles over the last 12 years. The sales team and service team are both top notch compared to More

by jk1010
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelley Kelly, Lynn Yoder, Glenn Davis , Marc Gagliardi, Scott Hanson, Allen Hartz

May 18, 2017

Kelly Cadillac responded

Thank you JIm! We appreciate your business!

January 04, 2017

Dealership Rating
Employee Rating

Well Done Kelly Cadillac! 1/4/2017 I purchased my new Escalade early Dec.2016 and the overall experience was excellent. Everyone was very friendly, honest, knowledgeable an More

by Packer Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kelly, Lynn Yoder, Glenn Davis , Allen Hartz, Howard Solodky

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