Doug Givler | Page 8

Excellent! The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasan The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasant experience all the way around. More

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Great job Uzma!!! This is our third car we purchased from Kelly Cadillac. Uzma was very nice and sincere. When we need another car we will be back to see her. Thank you This is our third car we purchased from Kelly Cadillac. Uzma was very nice and sincere. When we need another car we will be back to see her. Thank you Mr. Kelly for helping us. You have a lot of very nice people working for you. More

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Used SRX Purchase We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. U We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. Uzma was very knowledgeable and patient explaining the cars systems. Every one we met during the process was friendly and made us feel confident and comfortable that they were trying to ensure we were well taken care of. More

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A new XT5 Back to Kelly Cadillac for my second vehicle. Not sure I was going to buy at the time of my visit but, after exploring the possibilities, I decided to Back to Kelly Cadillac for my second vehicle. Not sure I was going to buy at the time of my visit but, after exploring the possibilities, I decided to move forward. Marc was so very helpful in exploring the options available to me. It didn’t take me long to decide. Marc helped me to see that leasing was the best option for me at this time. Looking forward to enjoying my new XT5. Thanks Marc and thanks, too, to Kelly Cadillac. More

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Outstanding Service Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided my wife and me with a loaner vehicle( we live 30 miles from the dealership) and a very accurate time estimate for the repairs. It was the same family like experience that we felt during our new car purchases over the years at Kelly. Good people and great service! More

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No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. All of the employees made it a point to be welcoming without seeming contrived; the owners were present and stopped in to thank me personally. I noticed a small flaw in the leather before I left and was directed immediately to the service bay to make an appointment. Pretty impressive so far. More

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Very professional and customer related dealership Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have purchased and look forward to the follow up service that this dealership provides. More

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Recommendation for Kelly Cadillac I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience w I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience with Doug in their service department and the overall responsiveness is one of the main reasons I wanted to continue with this company. The process of buying my new XT5 platinum couldn’t have been easier and more pleasant. Uzma, my sales person was so professional, personable and informative. She made certain that I understood all of my new car’s capabilities of which there are many. Glen was great personally and efficient during the purchase paperwork process. Allen, the owner, was welcoming and friendly as well. I recommend this particular cadillac dealer because of their products, personable approach and responsiveness. With many thanks, Mary More

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Great Experience Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . More

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EXCELLENT SERVICE and GREAT PEOPLE This was my first time dealing with Kelly Cadillac service. I called and got John who was very thorough and helpful. He explained things very clearl This was my first time dealing with Kelly Cadillac service. I called and got John who was very thorough and helpful. He explained things very clearly and there we absolutely NO hidden items. EXCELLENT. All the items were fixed very well and on time. When I called the next day to thank John he explained that it was all Doug's doing. So thank you also Doug. I am so happy to have someone close by that I can trust if I have issues with my car. THANK YOU!!! Joe Lucia More

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