Doug Givler | Page 8

Huge thumbs up for Kelly Cadillac, AGAIN!!! We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and manag We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and management! Uzma is the best sales person in the town! Her follow up and expertise in her field is excellent! She is such a wonderful asset to Kelly Cadillac! Also John and Doug in service and Rick in parts! Mr. Kelly wonderful, just the same! We loved that the service was just as excellent as the sales! Can’t recommend Kelly Cadillac and Uzma enough! Thank you! More

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The FULL Cadillac experience. The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly a The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly and helpful when getting after market add-ons installed to my car. I also met the owners whom both love cadillacs and enjoy seeing customers enjoy them as well as other vehicles. A++ Team! More

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Excellent! The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasan The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasant experience all the way around. More

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Great job Uzma!!! This is our third car we purchased from Kelly Cadillac. Uzma was very nice and sincere. When we need another car we will be back to see her. Thank you This is our third car we purchased from Kelly Cadillac. Uzma was very nice and sincere. When we need another car we will be back to see her. Thank you Mr. Kelly for helping us. You have a lot of very nice people working for you. More

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Used SRX Purchase We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. U We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. Uzma was very knowledgeable and patient explaining the cars systems. Every one we met during the process was friendly and made us feel confident and comfortable that they were trying to ensure we were well taken care of. More

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A new XT5 Back to Kelly Cadillac for my second vehicle. Not sure I was going to buy at the time of my visit but, after exploring the possibilities, I decided to Back to Kelly Cadillac for my second vehicle. Not sure I was going to buy at the time of my visit but, after exploring the possibilities, I decided to move forward. Marc was so very helpful in exploring the options available to me. It didn’t take me long to decide. Marc helped me to see that leasing was the best option for me at this time. Looking forward to enjoying my new XT5. Thanks Marc and thanks, too, to Kelly Cadillac. More

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Outstanding Service Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided my wife and me with a loaner vehicle( we live 30 miles from the dealership) and a very accurate time estimate for the repairs. It was the same family like experience that we felt during our new car purchases over the years at Kelly. Good people and great service! More

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No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. All of the employees made it a point to be welcoming without seeming contrived; the owners were present and stopped in to thank me personally. I noticed a small flaw in the leather before I left and was directed immediately to the service bay to make an appointment. Pretty impressive so far. More

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Very professional and customer related dealership Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have purchased and look forward to the follow up service that this dealership provides. More

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Recommendation for Kelly Cadillac I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience w I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience with Doug in their service department and the overall responsiveness is one of the main reasons I wanted to continue with this company. The process of buying my new XT5 platinum couldn’t have been easier and more pleasant. Uzma, my sales person was so professional, personable and informative. She made certain that I understood all of my new car’s capabilities of which there are many. Glen was great personally and efficient during the purchase paperwork process. Allen, the owner, was welcoming and friendly as well. I recommend this particular cadillac dealer because of their products, personable approach and responsiveness. With many thanks, Mary More

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