Doug Glass | Page 4

Very satisfy with the excellent service. Have been going to Mohawk now for the last four cars we have driven. Excellent service always, and Brian McKenna was just great with my leasing of a 2 Have been going to Mohawk now for the last four cars we have driven. Excellent service always, and Brian McKenna was just great with my leasing of a 2017 Honda Accord. We are very satisfy and would not change our dealer. We drive from Columbia County and it's well worth it. More

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Amazing Customer Service I have Mohawk advantage so I automatically get all of my service done at Mohawk Honda. Unfortunately the trip is a little long for me. However, my exp I have Mohawk advantage so I automatically get all of my service done at Mohawk Honda. Unfortunately the trip is a little long for me. However, my experience with the service professionals is worth every mile! Doug helped me the last time I was at Mohawk Honda and not only was he so professional and personable, he was extremely helpful. I was there for a routine service but he also offered to have my registration put on ... which by the way was in my glove box for the past 6 months. This was something my dad always did for me so to have him offer was really kind and helpful. Though I drive 35-40 minutes for service and have 3 other Honda dealers closer to home, I will continue to go to Mohawk Honda because employees like Doug are enough reason to make the trip! More

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Lack of knowledge I brought my Pilot in simply for an oil change and inspection. Doug try's to insist that my pilot takes synthetic oil and that the oil change would be I brought my Pilot in simply for an oil change and inspection. Doug try's to insist that my pilot takes synthetic oil and that the oil change would be significantly more expensive. I've had my pilot for years, I'm very familiar with it's oil type. This was a complete BS up-sell and Doug was pissed that I wasn't buying it. Just very poor customer interaction. More

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Professionalism at its best! The individuals noted below are top notch employees. Not only did they treat me with utmost respect and professionalism, they made my new car shoppin The individuals noted below are top notch employees. Not only did they treat me with utmost respect and professionalism, they made my new car shopping a pleasurable experience versus the usual stressful experience. I owned a Honda prior to the new purchase but regularly had my car serviced at your location and Doug has been wonderful to deal with. I now look forward to driving my new car and returning now and then to say hello! Thank you to all! More

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Service above and beyond expectations! My battery died with no warning and I was only about 1 mile away from Mohawk Honda. I'm a health care professional who needed to be at my next clinic My battery died with no warning and I was only about 1 mile away from Mohawk Honda. I'm a health care professional who needed to be at my next clinic in one hour. I decided to call the service department to see if they could help. Best decision ever! Doug Glass came up with a solution that not only started my car, but got a new battery installed in record time. I was only 5 minutes late to my next clinic. Thank you, Doug, for making an excellent service opportunity out of a car breakdown! More

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A Great Experience Damon did a great job showing me cars and helping to negotiate a good deal. In addition, his partner had my car detailed and delivered in just 4 hours Damon did a great job showing me cars and helping to negotiate a good deal. In addition, his partner had my car detailed and delivered in just 4 hours. I was very pleased to have it all completed on the same day. More

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Love my new CRV. Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features I wanted and the manager offered a good price. How could I refuse. More

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Great experience from start to finish From my initial contact with Kelly, to the actual purchase with Kaitlin and the service with Doug - Mohawk Honda was a great experience from start to From my initial contact with Kelly, to the actual purchase with Kaitlin and the service with Doug - Mohawk Honda was a great experience from start to finish. More

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Service Department was the issue..Sales was excellent I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not done and I could not wait for it any longer. More

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Very Pleased A bright, spacious, friendly, campus atmosphere with numerous employees ready to make your experience a pleasant one. I didn't meet all the employees A bright, spacious, friendly, campus atmosphere with numerous employees ready to make your experience a pleasant one. I didn't meet all the employees at Mohawk Honda, it just seemed that way. They couldn't help me enough. Thank you Mohawk Honda. More

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