Doug Glass | Page 3

Outstanding experience This is my 3rd vehicle purchased/leased from Mohawk Honda. I also do all my services on vehicle here. We worked with Nicole Oeser, sales and leasi This is my 3rd vehicle purchased/leased from Mohawk Honda. I also do all my services on vehicle here. We worked with Nicole Oeser, sales and leasing consultant, she was very easy to deal with. Not pushy, very honest, and answered every question we had. I felt very comfortable and satisfied irking with her and the dealership. We know we get the best possible deal because she listened to what we wanted and could afford. Yes they are sales people, but they are different because it’s never a feeling of them profiting from us. It’s more of a mutual respect and understanding of our needs and she made it work for us. We are lifetime customers of Mohawk Honda. When we told delivery of the car, which had a lot of upgrades on the CRV trim model we had before, Jake Doyle, Delivery specialist, who went over everything with us. He didn’t rush through, he was very informative and patient with me as I am challenged with technology! He made sure we understood and was able to use and understand the features in the car. We also had to purchase new snow tires for our car, which we wanted, not needed. I went back the next day when tires came in, they fit me not the schedule to mount and balance them, they loaded the all season tires in vehicle carefully and they were clean. I purchased all season floor mats from service, and Bill in service department, unloaded all the tires and placed all the new mats in car for me. Then loaded everything back in the vehicle. None of this extra service was required but done without hesitation. I appreciated all of it! So in closing. Mohawk Honda is a total package deal! The best dealership and service department we have ever dealt with. We travel an hour and a half to get this service and deals, worth every mile we travel for it! Thank you to all of you at Mohawk Honda for the great job you all do! Michele and Clarence Desrochers, Lake Pleasant, NY More

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Best Dealership Around! This is the eighth Honda we've bought from Mohawk Honda, the last three have been through Mike Bennice. These folks are the best, go out of their way This is the eighth Honda we've bought from Mohawk Honda, the last three have been through Mike Bennice. These folks are the best, go out of their way to work with you, and make the experience as pleasant as it can be when buying a car. Mike has always taken great care of us, and follows up afterwords to see how everything is going. And their service deoartment can't be beat either! More

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A Genuine Customer-Oriented Dealership I've been to a number of dealerships over the years, but it wasn't until I started going to Mohawk Honda that I felt truly valued as a customer. With I've been to a number of dealerships over the years, but it wasn't until I started going to Mohawk Honda that I felt truly valued as a customer. With confidence, I can say that Mohawk Honda is a dealership that attracts customers who become part of the Mohawk Honda family - like myself. I have purchased two vehicles and, today, started a lease on another from Mohawk Honda. In all three instances, my buying and leasing experiences were stress-free because I knew that the teams assigned to me were working hard to give me the best deals they could. Mohawk Honda is a dealership that promotes values of integrity, commitment, and respect in its employees - and it shows. More

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Highly reccomend!! I have been to other dealers and Mohawk Honda by far is the BEST! Professional friendly staff from the moment we enter the property. They will work w I have been to other dealers and Mohawk Honda by far is the BEST! Professional friendly staff from the moment we enter the property. They will work with to get a good fair deal for all parties. Thank you Linda and Kaitlin you two are awesome. I will be back again and again. Also the service department is top notch as well. More

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First visit Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. More

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Routine oil change Appointment for a routine oil change service. My advisor, Doug Glass, was very knowledgeable, very helpful and very friendly. Made sure I underst Appointment for a routine oil change service. My advisor, Doug Glass, was very knowledgeable, very helpful and very friendly. Made sure I understood all aspects of my visit. He is a fine representative of Mohawk Honda. Every visit to this dealership is a pleasure. Jeff and Lindsey Haraden truly go out of their way to please you. Wouldn't do business anywhere else. More

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Pete was great Pete was very attentive and always answered our questions thoroughly. If he did not know then he asked his co-workers and was persistent in finding an Pete was very attentive and always answered our questions thoroughly. If he did not know then he asked his co-workers and was persistent in finding answers for us We found everyone friendly and courteous. Doug,who fixed our air conditioning was great. Jacob did a great job of explaining our cars gadgets. We did have a problem with the air on the way home but this was fixed promptly. Unfortunately we had to return for that. Johanna, who arranged our payment was super friendly and efficient. We appreciate the work and collaboration that goes into making Mohawk Honda such a great place. We intend to come back. More

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Service Doug was very efficient in squeezing me on in a busy holiday time and got me the new battery I needed. My wait time was less than an hour. I was able Doug was very efficient in squeezing me on in a busy holiday time and got me the new battery I needed. My wait time was less than an hour. I was able to talk to Ashley about possibly purchasing an HRV in the spring. More

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Service Given my rating based my timely service and they provided transportation to and from work. Very Happy with this type of service from Honda. I will be Given my rating based my timely service and they provided transportation to and from work. Very Happy with this type of service from Honda. I will be returning customer. Thanks More

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Always Quick I have been a Mohawk Honda Customer for over 5 years, and will be forever. Always helpful, never pushy and they are consistent and quick with service. I have been a Mohawk Honda Customer for over 5 years, and will be forever. Always helpful, never pushy and they are consistent and quick with service. I love being a part of the family. More

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