Doug Glass
Doug Glass at Mohawk Honda

Doug Glass | Page 3

Service Advisor

Mohawk Honda

175 Freemans Bridge Rd
Scotia, NY 12302

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45 Reviews
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45 Reviews

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45 Reviews of Doug Glass

July 26, 2018

Dealership Rating
Employee Rating

A Genuine Customer-Oriented Dealership I've been to a number of dealerships over the years, but it wasn't until I started going to Mohawk Honda that I felt truly valued as a customer. With More

by M. A. Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer DeCiero , Matt Alverson, Andreana Bannon, John Barber, Kaitlin Gattuso, Andrew Guelcher

Jul 27, 2018

Mohawk Honda responded

Thank you for sharing your experience with us and for your continued loyalty

May 27, 2018

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Employee Rating

Highly reccomend!! I have been to other dealers and Mohawk Honda by far is the BEST! Professional friendly staff from the moment we enter the property. They will work w More

by Wjg1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Gattuso, Linda Vasko

May 30, 2018

Mohawk Honda responded

Thank you for sharing your experience with us and for giving a shout out to our service dept as well!!

March 11, 2018

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Employee Rating

First visit Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. More

by kiki1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2018

Mohawk Honda responded

Happy to hear Doug took care of everything for you and Welcome to our Mohawk Honda Family!

March 09, 2018

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Employee Rating

Routine oil change Appointment for a routine oil change service. My advisor, Doug Glass, was very knowledgeable, very helpful and very friendly. Made sure I underst More

by Rockfords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Haraden, Lindsey Haraden

Mar 11, 2018

Mohawk Honda responded

Thank you very much for sharing your experience with us

January 27, 2018

Dealership Rating
Employee Rating

Pete was great Pete was very attentive and always answered our questions thoroughly. If he did not know then he asked his co-workers and was persistent in finding an More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McGrath , Johnna Kennedy, Pete Menagias

January 03, 2018

Dealership Rating
Employee Rating

Service Doug was very efficient in squeezing me on in a busy holiday time and got me the new battery I needed. My wait time was less than an hour. I was able More

by Giannetti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2018

Mohawk Honda responded

We are happy to hear that Doug was able to get your new battery installed so quickly. Looking forward to seeing you in the spring :-)

December 01, 2017

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Employee Rating

Service Given my rating based my timely service and they provided transportation to and from work. Very Happy with this type of service from Honda. I will be More

by Frapp21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2017

Mohawk Honda responded

Thank you for sharing your experience with us

November 22, 2017

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Employee Rating

Always Quick I have been a Mohawk Honda Customer for over 5 years, and will be forever. Always helpful, never pushy and they are consistent and quick with service. More

by Umlax24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Bonarrigo

Nov 22, 2017

Mohawk Honda responded

Thank you for sharing your 5-star experience with us!

November 17, 2017

Dealership Rating
Employee Rating

Change oil. tune up car. Very efficient. Was already for me when car came in. Corteous. Handled everything quickly and courteously. Done ahead if estimated time. Reminded us o More

by Rosemarie_8/04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2017

Mohawk Honda responded

Thank you Rosemarie.

September 30, 2017

Dealership Rating
Employee Rating

It was great! Mohawk Honda always does extraordinary work but the last two times I was there- the service advisor Douglas Glass was particularly helpful. He was ver More

by DLepik1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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