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Doug Laymon
Doug Laymon | Page 41
New Vehicle Director
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
449 Reviews
Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
26 yrs, 4 mos
Languages Spoken
English
449 Reviews
Write a Review
449 Reviews of Doug Laymon
March 17, 2021
BB did an outstanding job in regard to getting us ready to purchase our new Subaru. We are looking forward to a long term relationship with Five Star Subaru. to purchase our new Subaru. We are looking forward to a long term relationship with Five Star Subaru. More
by coach1613
Verified CustomerOther Employees Tagged: BB Belharrat , Kareem Kusez
March 10, 2021
From the very beginning Taylor made this whole process just easy. She had everything set for our test drive, and was with us through the whole process. The General Manager came just to welcome us to the F just easy. She had everything set for our test drive, and was with us through the whole process. The General Manager came just to welcome us to the Five Star Subaru family. Financing was great, Kenny took his time an explained everything no matter how many times we asked the same questions! Everyone we met was just lovely and helpful. Honestly the best car buying experience I have ever had. More
by zkisbell
Other Employees Tagged: Tony Hooman, Taylor Bayles , Kenny Wilder
March 10, 2021
Cameron was awesome and really took care of me throughout The whole process. I am recommending anyone I meet that wants a Subie to see him. The whole process. I am recommending anyone I meet that wants a Subie to see him. More
by PETER.BELLAMY
Other Employees Tagged: Cameron Alexander
March 09, 2021
Most difficult, frustrating, time consuming cat buying experience of my life. After selecting the car the preceding process proved inept. Constant delays began with finance department (Kenny) sending me experience of my life. After selecting the car the preceding process proved inept. Constant delays began with finance department (Kenny) sending me on my way after signing all documents only to learn financing was intact not complete. Poor communication continued to puzzle me as I waited with dealer for resolution. I had to call lender myself and put them on speaker with Subaru team to get everyone aligned. Documents were not faxed correctly and missing information (original title and proper pricing breakdown). Each delay added a day to the purchase process. Even once things were finally resolved, going with a new (in state lender) i was encouraged to use a higher interest rate gong with in-house financing (who would not match other rates). I declined thankfully and secured a rate at half of 5star Subaru in-house quote. Whole process took 6 days. Communiction on the 5star Subaru team needs work. My dealer (Jeremy) was friendly and did his best to accommodate with a ride home on original date I tried to purchase. I was clear and honest with him on my displeasure and disappointment with the whole process. More
by K80 B
Other Employees Tagged: Jeremy Matthews , Jeremy Williams
March 06, 2021
Great service especially for a first time buyer, even through the paperwork process. Explained all areas that really counted. Very Friendly, would definitely recommend to a friend. Thanks BB! through the paperwork process. Explained all areas that really counted. Very Friendly, would definitely recommend to a friend. Thanks BB! More
by Cole Glindmeyer
Other Employees Tagged: BB Belharrat , Kareem Kusez, Anthony Lombardo, John Weaver
March 05, 2021
Our sales rep, Sam, was outstanding! He was attentive to our expectations and followed through in every detail. He made our search and sales experience a pleasure. our expectations and followed through in every detail. He made our search and sales experience a pleasure. More
by KIPBRUNER
Other Employees Tagged: Sam Rezaei
March 05, 2021
Great service and willingness to show multiple vehicles as I changed my mind on the vehicle I wanted. I will go back and buy again.. as I changed my mind on the vehicle I wanted. I will go back and buy again.. More
by cocotero8170
Other Employees Tagged: Cameron Alexander, Ron Berman, Brandon Fraikes
March 04, 2021
Disappointed in Kareem in Finance. I needed to change ownership on the title. He said he would call me on Monday to take care of it. Never did. Now it will cost me extra money to get it fixed. ownership on the title. He said he would call me on Monday to take care of it. Never did. Now it will cost me extra money to get it fixed. More
by SK
Other Employees Tagged: Cameron Alexander , Kareem Kusez
March 03, 2021
Jake S assisted us in our purchase and I cannot brag on him enough. We were from out of state so we told him what we wanted in a vehicle and he found one that checked off every item we wanted for a great p him enough. We were from out of state so we told him what we wanted in a vehicle and he found one that checked off every item we wanted for a great price. He was always friendly and answered every question we had. Probably the best experience we have had with a car salesmen. Kareem was our finance guy we had the privilege of working with and he was very friendly as well. Quickly reprinted docs when we decided last minute to change our down payment. Overall a very great experience. More
by KMcEntire
Other Employees Tagged: Kareem Kusez, Jake Skaistis
February 24, 2021
The hospitality of the staff at Five Star Subaru Grapevine lives up to its name. Bill, Doug, and Kenny went above and beyond for me. Grapevine lives up to its name. Bill, Doug, and Kenny went above and beyond for me. More
by josh2094
Other Employees Tagged: Bill Klozik , Kenny Wilder
